At Herbal Boutique Hotel & Spa

Herbal Hotel boasts a variety of high-quality breakfast options, clean facilities, comfortable beds, and friendly staff. Its peaceful location near the sea and city center offers a relaxing and convenient stay.

Clean and smells very nice but not a 5 star hotel

We recently ruturned to this hotel as we were impresssed following a shorter stay last year. My review is below from July 2024. The hotel was a lot quieter this time of year. A bonus as we wanted a peaceful holiday. Check in was smooth. The rooms are clean and comfortable. We had a lovely view of the sea. The shower was broken and was fixed as soon as we reported it to reception. Although there are only two English speaking channels, our television remote was broken replaced with a different brand remote. This meant we didn’t have tv for 5 of our 7 days, which wasn’t a huge issue, but still a tad annoying. Our rooms were not cleaned daily. This was raised with reception who arrange for your room to be cleaned if it was missed. Unfortunately It wasn’t always followed up and we went without shower gel and clean towels. The restaurant was comfortable and clean. The restaurant staff are all extremely attentive and polite. Special shout out to Lidiya who was exceptional. Breakfast was good. There were only a handful of people dining during our stay, therefore the food was not as varied as our previous visit. It was however very good and one of the reasons we returned. When I queried why there was a cheese selection only available at breakfast and not lunch or dinner, the restaurant manager arranged for a selection of cheeses to be served to me and my partner at dinner if we wished. We could not get the restaurant managers name, but she was fantastic, and very glamorous! The pool bar had decent enough drinks. The snacks were ok. Nice salads and fruit as well which is a nice touch. We were slightly disappointed the pool bar closed at 7pm as the only other option to get a drink was in the main restaurant. This certainly isn’t a hotel to stay in if you don’t want to venture out. There isn’t entertainment and a choice of bars in the evening, which was fine for us as we liked to go to town for variation. If you want a quiet couple of drinks in the hotel it is very relaxing. Also with a wonderful decor and scent. A lot of attention has been put into the design of the hotel and the staff certainly take pride in it. It certainly creates a wonderful ambience. I strongly encourage other guests to give feedback during their stay. There are QR codes on dinner tables and a survey which is easy to complete. After raising a few issues, the manager spoke to us the following day. He was exceptional and everything we raised as a concern he took on board and made changes then and there. He offered a complementary massage, which shows he took our concerns seriously and wanted the best for his guests. Unfortunately I can’t review the massage as we left the next day and there was no availability. This is the perfect hotel for anyone wishing to escape and relax. The staff go the extra mile and make you feel incredibly welcome. The reception team can come across as rude at times. This is a let down to the wider front of house team. The main town (Protaras Avenue)is just