Premier Inn Penzance

pretty good

I had a fantastic stay at the Premier Inn in Penzance. The location is perfect—just a short walk from the seafront and an ideal base for exploring Cornwall. The room was spotless, spacious, and very comfortable, with everything I needed for a relaxing stay. The bed, as always with Premier Inn, was incredibly comfortable, and I slept really well each night. What stood out most was the friendly and helpful staff, Samantha the hotel manager was absolutely amazing nothing was too much for her. Sam and Joe on the evening team were also amazing super friendly and suggest some beautiful places to visit. From check-in to check-out, they were welcoming and attentive, making the whole experience easy and enjoyable. The on-site restaurant served a good selection for breakfast and dinner, with generous portions and great service.

Fabulous breakfast yet again, served by friendly and hard working staff. Good choice of food, nice and hot sausages etc. Thank you 🤩

With just a few shortcomings, this is a good place to stay in Penzance. It is located literally a few steps away from the train station. A long term carpark is located opposite. We received a warm welcome. Our room was a bit dark, but pleasant enough, comfortably furnished, quiet and clean. The bed was comfy and the linens good quality. The bathroom was very clean. The breakfast area was a bit small for the large number of guests, but the food was good. Wifi could have been better.

The most positive aspects of the hotel are its location, the peace and quiet,the cleanliness, the comfort, and the friendliness of all the staff. On the downside,we had to ask for our room to be cleaned,-( never experienced that before,)- there was no bench for our luggage, and no drawers,--so you end up living out of a suitcase which is on the floor. As 80 year olds it is not how we live. Finally there is no internal phone, so how do you contact staff should you need to? Perhaps rationalisation has gone too far.?