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Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(99)
Positive reviews(5)
Reviews with photos/video(2)
Guest User
Twin Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 1, 2023
Stayed here several times, even a couple of times when they had only just re opened following each of the Covid lockdowns and always enjoyed, had a fab welcome and the rooms are clean.
Not saying its perfect for everyone as some of you will not be a fan of the gold and red decor in the rooms , reception and corridors. But its not shabby its just old fashioned.
The bathrooms are moden and the bar and restaurant have had a face lift with a not ultra moden colour scheme of cream and blue but it suits the building style.
Dont expect spa, gym or pool and dont expect room service or cocktails.
But you will always get a warm and friendly welcome and service.
The setting is off the beat and track , but worth finding this gem, at the side of the woods , with stream running over waterfall and rock oh and keep your eyes peeled for red squirrels.
Food is good at breakfast though no veggie sausages which some did complain about, food is good value in the evening though a limited choice of 4 starters 4 mains and 4 puds including a veggie option. Yorkshire portions for the main and loads of veg.
Bar prices higher than pub prices but not that bad for a hotel.
Guest User
Family Room for Four
Stayed in Sep 2022
Family
3 review
5.0/5
Outstanding
Posted on Oct 22, 2022
Second stay at shap wells hotel but this time we stayed in the family room and was very nice and the breakfast was just great
Guest User
Double Room
Stayed in Oct 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2023
it was great to have a snooker table..they need to put a new cloth on. its old and tatty...xx
Efung_
Family Room
Stayed in Jun 2023
Family
7 review
4.5/5
Great
Posted on Aug 4, 2023
The hotel used to be a manor, with garden bridges and artificial rivers, the environment is very beautiful. The hotel also has recreational facilities, where you can play table tennis and billiards. The food is a little lackluster, but otherwise good.