FOX Hotel Pekanbaru

FOX Hotel Pekanbaru Reviews

FOX Hotel Pekanbaru

Jl. Riau No.147, Padang Terubuk, Kec. Senapelan, Senapelan, Pekanbaru, Riau, 28154, IndonesiaSee Hotel Details
FOX Hotel Pekanbaru
FOX Hotel PekanbaruFOX Hotel PekanbaruFOX Hotel Pekanbaru
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1 night

Guest Reviews

9/10
Great
156 review
Verified reviews
Location9.2
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(156)
Positive reviews(154)
Reviews with photos/video(56)
Clean and tidy(29)
Awesome stay(25)
Awesome rooms(18)
Friendly staff(17)
Near shopping area(13)
Convenient for shopping(10)
Negative reviews(2)
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
2 review
8.0/10
Very Good
Posted on Dec 20, 2024
There is a gym with treadmill and dumbbells, swimming pool with a max. depth of 1.1m, spa area to massage the stress away
Response from Property: Dear Mr/Mrs. Guest User, Warm greetings from FOX Hotel Pekanbaru, Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards, Donni IndraFront Office Manager
asmy
Deluxe Room
Stayed in Sep 2024
Family
8 review
9.0/10
Great
Posted on Oct 7, 2024
very good hospitality…all staffs are give their best to serve customers…i am able to check-in early👍🏻👍🏻👍🏻👍🏻❤️…location strategic…near to mall, eatery
Response from Property: Dear Mr/Mrs. asmy,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Lourdes MariaGuest Relation Officer
Anonymous User
Deluxe Room
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 31, 2024
Nice and clean hotel. Good service. Received welcome cake.
Response from Property: Dear Mr./Mrs. Anonymous User, Warm greetings from FOX Hotel Pekanbaru, Thank you for your valuable time to add and give the best assessment about our hotel. We hope that Mr./Mrs. Anonymous User is very comfortable during your stay at FOX Hotel Pekanbaru and enjoys every facility in our hotel. The review that Mr./Mrs. Anonymous User gives will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and we will wait for Mr./Mrs. Anonymous User to return to FOX Hotel Pekanbaru. Best regards, Lourdes Maria Guest Relation Officer
Erlina Putri C
Deluxe Room
Stayed in Aug 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Sep 20, 2024
good Bless Staf friendly A room no smoking bathroom cleannm
Response from Property: Dear Mr/Mrs. Erlina Putri C,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Lourdes MariaGuest Relation Officer
Lovely Couple
Deluxe Room
Stayed in Jun 2024
Couples
9 review
8.5/10
Very Good
Posted on Jul 8, 2024
The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
Response from Property: Dear Mr/Mrs. Lovely Couple,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel.We do apologize about weaknesses and strengths during you stay with us.We'll use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Management FOX Hotel Pekanbaru
Anonymous User
Deluxe Room
Stayed in Sep 2024
Couples
24 review
9.0/10
Great
Posted on Dec 30, 2024
room was okay and cozy. But after midnight, still can hear music from nearby club. Still can sleep tight nevertheless. Lol
Response from Property: Dear Mr/Mrs. Anonymous User,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel.We do apologize about weaknesses and strengths during you stay with us.We'll use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Lourdes MariaGuest Relation Officer
Teow Sugio
Deluxe Room
Stayed in Aug 2024
Business travelers
5 review
8.0/10
Very Good
Posted on Oct 5, 2024
Nice an clean business hotel. Breakfast quite decent. The staff are friendly too. Located in the centre of business area in PKU
Response from Property: Dear Mr/Mrs. Teow,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Lourdes MariaGuest Relation Officer
Liaw
Deluxe Room
Stayed in Nov 2024
Family
7 review
7.0/10
Posted on Dec 18, 2024
A little bit old hotel, need renovation but over all seems nice
Response from Property: Dear Mr/Mrs. Liaw, Warm greetings from FOX Hotel Pekanbaru, Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards, Donni IndraFront Office Manager
Anonymous User
Deluxe Room
Stayed in Jul 2024
Couples
2 review
10.0/10
Outstanding
Posted on Sep 1, 2024
Great access to wingstop in pekanbaru 😉 free parking just tell your cars number and bring the parking ticket
Response from Property: Dear Mr/Mrs Anonymous userThank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at FOX Hotel Pekanbaru! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soonRegardsDonni IndraFront Office Manager
SalminHusin
Deluxe Room
Stayed in Oct 2023
Business travelers
29 review
6.0/10
Posted on Nov 5, 2023
My 1st night room with sewer smell from plumbing defect. 2nd night manage to got another room. Hotel internet too slow as we leave in 1990's 🤨 Shoping mall nearby (Pekanbaru Xchange) not recommended as most of the shop closed. Have to walk to accrose busy road, Ciputra Mall.
Response from Property: Dear Mr/Mrs. Salmin Husin,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We do apologize about smell from plumbing and hotel internet.We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Management FOX Hotel Pekanbaru
henry xie
Deluxe Room
Stayed in Aug 2023
Business travelers
84 review
7.5/10
Posted on Sep 17, 2023
A normal hotel. Room to room noise isolation is poor. I can hear the next door people snoring.
Response from Property: Dear Mr/Mrs. henry xieWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. Your positive feedback regarding room to room noise isolation is poor will be share to all FOX Family. Once again thank you and hopefully we can be your first option for the hotel in Pekanbaru in your next visit.Best Regard'sManagement FOX Hotel Pekanbaru
Juni
Deluxe Room
Stayed in Jul 2023
Family
6 review
8.5/10
Very Good
Posted on Sep 6, 2023
Hotel location is good. It has a mall in front and cik putra mall directly accross the road. Room is clean as seen in picture. Pillows are thin though.
Response from Property: Dear Mr/Mrs. JuniWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services.Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regard's,FOX Hotel Management
JOAO PEDRO ADLRIGHI
Deluxe Room
Stayed in Feb 2024
Solo travelers
1 review
8.5/10
Very Good
Posted on Mar 18, 2024
Very comfortable room, AC working good although a bit loud, nearby shopping malls
Response from Property: Dear Mr/Mrs. JOAO PEDRO ADLRIGHI,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel.We do apologize about weaknesses and strengths during you stay with us.We'll use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Lourdes MariaGuest Relation Officer
Kar Woon
Deluxe Room
Stayed in Sep 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 24, 2024
Nice place to stay and convenience
Response from Property: Dear Mr/Mrs. Kar Woon, Warm greetings from FOX Hotel Pekanbaru, Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards, Lourdes Maria Guest Relation Officer
Travelling Ginting
Deluxe Room
Stayed in May 2023
Solo travelers
7 review
8.5/10
Very Good
Posted on Jun 13, 2023
Great location, near shopping malls and lots of restaurants. (Such as Padang restaurant and Satay Padang) Breakfast was good with a lot of nice local selections.
Response from Property: Dear Mr/Mrs. Travelling Ginting,Warm greetings from FOX Hotel Pekanbaru.Thank you for the review and rating, We are waiting for welcoming you for the next visit at our Hotel. Best Regards,Andi Grinaldi MattinettaGeneral Manager