Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(50)
Positive reviews(49)
Reviews with photos/video(15)
Awesome stay(8)
Negative reviews(1)
Guest User
Executive Room
Stayed in Jun 2024
Family
3 review
8.0/10
Very Good
Posted on Jul 8, 2024
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must!
The hotel staff are very friendly and helpful too.
For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
1 review
5.0/10
Posted on Apr 12, 2024
Aircon in room 314 was not working. The hotel corridor is much colder than the room itself. Had to check out of there.
lucas ting
Deluxe King Room
Stayed in Jul 2024
Business travelers
23 review
10.0/10
Outstanding
Posted on Nov 3, 2024
Great location but for food hunter not much choice around
Mohamad
Deluxe King Room
Stayed in Mar 2024
Couples
8 review
9.0/10
Great
Posted on May 1, 2024
Thankyou hotel pangeran for the good service and hospitality.
Guest User
Grand Deluxe Room
Stayed in Oct 2023
Family
8 review
9.0/10
Great
Posted on Nov 23, 2023
overall ok. early check in not allowed although with small kid.
still find hotel good for stay
Jonny Jmd
Deluxe King Room
Stayed in Apr 2024
Family
87 review
10.0/10
Outstanding
Posted on May 12, 2024
Room bersih, staff helpfull..
afri hidayat
Deluxe Twin Room, 2 Bedrooms
Stayed in Feb 2024
Family
1 review
10.0/10
Outstanding
Posted on Mar 3, 2024
Nyaman
Fvrvh.Hsn
Deluxe King Room
Stayed in Apr 2025
Family
7 review
9.0/10
Great
Posted on May 23, 2025
Close to airport, easy access, large room
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Guest User
Deluxe King Room
Stayed in Dec 2024
Family
17 review
10.0/10
Outstanding
Posted on Jan 7, 2025
clean and comfortable hotel, the location of the hotel is very strategic and suitable for staying with family.
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Safety Lover
Deluxe Twin Room, 2 Bedrooms
Stayed in Mar 2025
Family
33 review
9.5/10
Amazing
Posted on May 6, 2025
Overall, it's very good, I've been a regular stayer here, maybe the parking area needs to be improved so that guests can be more comfortable, especially when there are many events, while parking is paid.
The hotel facilities are very comfortable and located in the middle of Pekanbaru city.
The drawback of this hotel is the lack of "3S" culture
Smile, greeting and greeting.
Especially starting from the porter, receptionist, waitstaff.
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agnes kabecki
Executive Room
Stayed in Nov 2024
Family
1 review
7.0/10
Posted on Dec 23, 2024
- For a 4-star hotel, bathroom amenities are incomplete, no comb, no cotton buds
-slow wifi signal, watching TV is stuck
- breakfast has many choices but the taste still needs to be improved
- breakfast for children aged 3 years is 75,000/child
+ prayer mats and the Koran are provided in the room
+ room cleanliness is okay, only the carpet in the corridor/hallway is dusty
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Guest User
Deluxe Twin Room, 2 Bedrooms
Stayed in Aug 2024
Business travelers
4 review
8.5/10
Very Good
Posted on Sep 24, 2024
The receptionist was not very friendly and the food for breakfast was not very tasty.