Ona Palmira Paguera

Excellent

Stayed at Ona Palmira Paguera/Ona Paradise in early July for 4 nights. After reading reviews, I was a little apprehensive however we enjoyed our stay, overall the hotel was good! Checkin/staff assistance: We arrived early at around midday, we tried to check in early but the room was not ready, reception staff checked us in and asked we come back to retrieve our keys at 2pm. Was able to leave luggage at the hotel (in restaurant) and came back just before 2pm to get our room. Room (P104): We booked a superior room, which was located in the Ona Paradise building above Reception. It was clean and well-appointed, it was a little small and was much smaller (about half) than other superiors rooms our group were staying in, but apart from that it was good. The room had a good view of the garden and was cleaned daily to a good standard. Payment of EUR 2.5 per day to use the safe which I think for a 4* hotel is pretty poor, if there is a safe in the room you should be able to use it without having to pay. Breakfast: Breakfast was OK, there was a large food selection and the coffee was good. It was however very busy, they only use the restaurant in the Palmira block so it is essentially 2/3 hotels in one using on dining room, which would be fine out of season but not during busy periods. We only had breakfast the one day because of this. Pools: 2 outdoor pools we nice and plenty of seating/loungers. Indoor not open during the summer. About the hotel: generally clean and tidy and the reception/atrium was very nice. The outside area and garden are well kept and is a nice place to spend time around the pools.