Arbour Hotel and Residence - Photo Gallery

Response from Property: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team

Response from Property: Dear Valued Guest, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear abour your issue while you stay with us. Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At Arbour Hotel and Residence Pattaya, we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to Arbour Hotel and Residence Pattaya in the very near future.Best regards,Management team

Response from Property: Dear Valued Guest,Thank you very much for your kind review. We are delighted to hear that you were impressed with our à la carte breakfast menu and coffee selection. It’s wonderful to know that the variety met your expectations and that you enjoyed dining in our beautifully decorated restaurant.Your feedback is truly appreciated, and we look forward to welcoming you back for another pleasant stay.Warm regardshotel management

Response from Property: Dear Khun NatgamonThank you very much for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear that your experience with us was wonderful from the moment you arrived. Your kind words about our team’s hospitality, the cleanliness and comfort of the room, and the variety offered at breakfast mean a great deal to us.It brings us great joy to know that we exceeded your expectations and helped make your stay both comfortable and memorable. We sincerely appreciate your recommendation and look forward to the pleasure of welcoming you back again in the near future.Warm regards,hotel management

Response from Property: Dear Man KitThank you very much for your kind feedback!We’re delighted to hear that you enjoyed our excellent location, clean and tidy room, and especially the Thai food at our rooftop restaurant. Your satisfaction means a lot to us, and we look forward to welcoming you back to Arbour Hotel and Residence on your next visit to Pattaya.Warm regards,Arbour Hotel and Residence Team

Response from Property: Dear Valued Guest,Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed the beautiful rooftop view during sunset and found your room to be comfortable and well-equipped. It’s wonderful to know that the in-room washing machine added convenience to your stay.We truly appreciate your comments and look forward to welcoming you back for another pleasant experience in the near future.Warm regards,

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for taking the time to share your experience with us. We are pleased to hear that you found the hotel true to its description and enjoyed our delicious breakfast, convenient location, and most importantly, the friendliness of our team.Your kind words mean a lot to us, and we will be sure to share your compliments with our staff. It was our pleasure to have you with us, and we hope to welcome you back again soon.Warm regards,

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay with us.We are truly pleased to hear that you enjoyed your overall experience, particularly the welcome drink and the attentive service provided by our team. Your kind words are greatly appreciated and will be shared with all staff members as encouragement to continue delivering the highest standards of hospitality.We do, however, regret to learn of your concern regarding the yellowish tint in the hot water from the bathtub. Please accept our sincere apologies for any discomfort this may have caused. Kindly rest assured that we are addressing this matter with our engineering team as a priority to ensure it is resolved promptly and does not affect future guests.Your feedback is invaluable to us as we continuously strive to enhance our guests’ experiences. We hope to have the opportunity to welcome you again and provide you with an even more seamless and pleasant stay.Yours sincerely,

Response from Property: Dear Khun NavedThank you for sharing your feedback. We’re pleased to hear that you found the hotel satisfactory and appreciate your comments regarding the breakfast options. Your suggestion about expanding the selection to better cater to our Indian guests is truly valuable, and we will certainly take it into consideration as we strive to enhance our offerings.We hope to have the pleasure of welcoming you again soon and providing an even better experience.Warm regards,hotel management