78/140 Moo 9 Nongprue, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
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Centara Pattaya Hotel Guest Reviews
4.1/5
Very Good
162 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(162)
Positive reviews(141)
Reviews with photos/video(45)
Friendly staff(25)
Awesome stay(24)
Great value for money(10)
Delicious breakfast(8)
Near shopping area(8)
Comfortable bed(6)
Convenient for shopping(6)
Strange smell in room(5)
Negative reviews(21)
Tom Dooley matthews
Deluxe king Room
Stayed in Nov 2024
Travel with friends
16 review
4.5/5
Great
Posted on Jan 16, 2025
Great stay loved right in the heart of pattaya
Response from Property: Dear Tom Dooley Matthews,Thank you very much for your wonderful feedback. We are pleased to hear that you had a great stay and enjoyed our central location in the heart of Pattaya. We look forward to welcoming you back again soon.Sincerely Yours,The Management
David
Deluxe king Room
Stayed in Dec 2024
Solo travelers
32 review
4.7/5
Amazing
Posted on Jan 7, 2025
Great hotel, big comfy room. Comfortable bed and good food. Location excellent if you like Soi 6 😜
Response from Property: Dear Mr. David,Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your stay with us, highlighting our spacious and comfortable rooms, cozy bed, and delicious food. We are also glad the location suited your preferences.It’s always rewarding to know that our guests had a great experience. We hope to have the pleasure of welcoming you back to Centara Pattaya Hotel soon.Sincerely Yours,The Management
Poonaliza
Deluxe king Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 27, 2025
It’s nice place and convenient. All staff are welcome to serve and helpfully. It’s also a nice area for the community and a lots of attractions near by.
Response from Property: Dear Poonaliza,Thank you very much for your kind feedback. We are thrilled to hear that you found our location convenient and enjoyed the welcoming and helpful service from our staff.It’s wonderful to know that you appreciated the nearby attractions and community atmosphere. We look forward to hosting you again for another enjoyable stay in the future.Sincerely Yours,The Management
Maurice@707
Deluxe king Room
Stayed in Feb 2024
Travel with friends
51 review
4.5/5
Great
Posted on Mar 31, 2024
The stay is good and location is convenient with many eateries, massage centres and big shopping mall. The rooms are comfortable but all my friends are given lvl 1 and 2 where we cannot see any views or sceneries from outside. That’s a little disappointing. Some of friends’s rooms had some issues such as basin choked and some other small matters due to poor maintenance. Breakfast were not given to us as it’s kinda expensive. A little disappointed.
6/19
Response from Property: Dear Maurice,Thank you very much for taking your time to sharing your comment on Trip.com. We are glad to learn about your positive experience with good locations and room are comfortable.We understand from your feedback that you and your friends may have some concerns with regards of room with no view and some issue about basin choked and some other small matters due to poor maintenance. Our Engineer has been informed and would like to informed you thtat now we are onprocess of maintenance all room for all our valued guest to have a good experience and pleasant with us. Please accept our sincere apologies for the convenience caused and we highly appreciated your kind understanding.Please rest assured that we have taken your recommendations into consideration for further improvement.May I take this opportunity to thank you again for staying with us and we hope having the opportunity to welcoming you back again.Sincerely Yours,The Managemen
Andreas
Deluxe king Room
Stayed in Dec 2024
Solo travelers
2 review
3.0/5
Posted on Feb 15, 2025
- Very old hotel
- Very loud environment
- Wifi was ok
Response from Property: Dear Andreas,Thank you very much for sharing your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. We understand the importance of a quiet and comfortable environment and will take your comments for future improvements. We appreciate your mention of the WiFi.May I take this opportunity to thank you again for staying with us and we hope having the opportunity to welcoming you back again.Sincerely Yours,The Management
moosa rameex
Deluxe Twin Room
Stayed in Jan 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Feb 7, 2024
We stayed 3 nights. It was wonderful experience. Overall hotel is new and have a in a good location with near by restaurants and market.
Response from Property: Dear Valued Guest, Thank you very much for taking your time to write a good review with nice feedback to our hotel product and our service. We hope that we will have another opportunity to welcome you back in the near future. Sincerely yours, The Management
Guest User
Deluxe king Room
Stayed in Jun 2024
Travel with friends
4 review
3.5/5
Posted on Aug 1, 2024
Room is okay, breakfast is okay. Bed is comfortable.
BUT
Wash basin water sprouts is too strong
Lift too slow
Too many Indians
Response from Property: Dear Valued Guest,Thank you very much for taking time to share your feedback on Trip.com. We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.We understand from your feedback that you may have some concern with water pressure and elevator was too slow. Our Engineer has been informed and will check all the problem as mention and to make sure that all room in good condition for all our valued guest.Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May I take this opportunity to thank you again for staying with us and we look forward to hearing from you. We hope having the opportunity to welcoming you back again.Sincerely Yours,The Management
Jays Backpack
Deluxe king Room
Stayed in Jan 2024
Family
32 review
5.0/5
Outstanding
Posted on Feb 19, 2024
It's a perfect hotel, beautiful room, balcony is the best. Food is good
Response from Property: Dear JaiKrishna,Thank you so much for staying with us and sharing your positive feedback. This review made our day! We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We very much look forward to your next stay!Kindest regards,The Management
NAY YE TUN
Deluxe king Room
Stayed in May 2024
Couples
45 review
5.0/5
Outstanding
Posted on Jun 27, 2024
It’s my second for staying at the hotel. Amazing room at this time wide enough as described. all the stuff are kind and everything was perfect too. Thank you
Response from Property: Dear Yetun,Thank you very much for taking your time to sharing your nice feedback. We are glad to see that you and your family has a pleasant stay with us recently. Your kind compliments will be passed on to our team and this will certainly motivate them to keep up the good work. We hope that we will have another opportunity to welcome you back in the near future. Sincerely yours, The Management
chee wai
Deluxe king Room
Stayed in Aug 2023
Couples
7 review
3.5/5
Posted on Sep 24, 2023
Good location to go shopping area and night entertainment ,the room are clean also,.but unfortunately the wash room water flows out very slowly.the mattress is small also, my leg knocks the wooden when I walk to wash room.
Response from Property: Dear Alex,Thank you for choosing in our hotel for your holiday. It is our sincere pleasure to have you with us. We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.Kind regards,The Management
Peachiee
Deluxe king Room
Stayed in Feb 2024
Family
13 review
4.0/5
Very Good
Posted on Mar 30, 2024
Family trip
We book 3 rooms
Checking in and out is fast
Aircon is cold
Breakfast is good
Response from Property: Dear Valued Guest,Thank you very much for taking time to sharing your good review nice feedback on Trip.com. We are please to see that you and your family has a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.May I take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely Yours,The Management
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Couples
1 review
3.7/5
Posted on Dec 19, 2024
Great staff clean place 👌
Response from Property: Dear Valued Guest,Thank you very much for your kind feedback. We are glad to hear that you enjoyed your stay and appreciated our staff and cleanliness. Your positive feedback to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely Yours,The Management
Alex tattoo
Deluxe king Room
Stayed in Apr 2023
Family
7 review
5.0/5
Outstanding
Posted on May 31, 2023
Good hotel in good location . Close to everything and easy transport in baht bus
Response from Property: Dear Alex,Warmest greetings from the Centara Pattaya Hotel. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very pleased to hear that you had a memorable stay with us. Looking forward of welcoming you back at Centara Pattaya Hotel in the near future again. Yours sincerely, The Management
Guest User
One Bedroom Suite
Stayed in Oct 2023
Family
3 review
4.0/5
Very Good
Posted on Dec 20, 2023
Good location but very few space for car park. Varieties of breakfast.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay feedback. We are glad to read that you enjoyed your stay overall. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back.Sincerely yours,The Management
Guest User
Deluxe king Room
Stayed in Jul 2023
Solo travelers
9 review
3.5/5
Posted on Aug 21, 2023
Showing signs of age. Staff a little abrupt at check out. Price is very reasonable though. For a similar price I would consider returning.
Response from Property: Dear Valued Guest,We are sorry to see that you did not enjoy your overall stay. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further.Sincerely Yours,The Management