Akara Hotel Pattaya

Akara Hotel Pattaya Reviews

Akara Hotel Pattaya

777 Moo 5, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Akara Hotel Pattaya
Akara Hotel PattayaAkara Hotel PattayaAkara Hotel Pattaya
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Akara Hotel Pattaya Guest Reviews

4.5/5
Great
1015 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(1015)
Positive reviews(968)
Reviews with photos/video(430)
Delicious breakfast(157)
Great swimming pool(134)
Nice sea view(56)
Convenient for shopping(49)
Close to beach(25)
Has an infinity pool(24)
Strange smell in room(23)
Delicious buffet(9)
Negative reviews(47)
Winnie Yeung
Luna Deluxe Twin
Stayed in Jan 2025
Family
3 review
4.2/5
Very Good
Posted on Feb 4, 2025
A bit far away when walking to termial 21, as there is a big construction work area. You have to walk to terminal 21 along the road and it takes about 15 mins there.  Small swimming pool and the water pool water is a bit salty.
Response from Property: Dear Winnie Yeung,Greetings from Akara Hotel Pattaya!Thank you for your feedback. We appreciate your comments regarding the distance to Terminal 21 and understand that the construction area from outside the hotel may have made the walk less convenient. We also take note of your observations about the swimming pool. Your input is valuable as we strive to improve our guests' experience. We hope to welcome you back in the future!Best regards,Mark SiaoGuest Relations Manager
Abu syed
Luna Deluxe Double
Stayed in Dec 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Best hotel in town, very clean and neat, friendly staff, best infinity pool on the top with sea view , Near by resturant, pharmacy, seven11 and 24 hours massage and mall. Comfortable bed, air-conditioned, bathroom equipped well. Cons: They won't refill the water when you enter 2 small bottles that's even if you stay 3 or 4 days they won't refill the water, I quiet don't understand about this
Response from Property: Dear Abu syed,Greetings from Akara Hotel Pattaya!Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated our clean facilities, friendly staff, and the beautiful infinity pool with its stunning sea view. We strive to provide a comfortable experience, and we're glad that our amenities met your expectations.We also appreciate your feedback regarding the water bottle refills. We understand how important your comment is, and we'll take your comments into consideration as we continually work to improve our services.Thank you once again for choosing our hotel. We hope to welcome you back soon!Best regards,Mark SiaoGuest Relations Manager
Tolga23
Aurora Deluxe Twin
Stayed in Dec 2024
Couples
5 review
4.7/5
Amazing
Posted on Jan 13, 2025
Try not to stay in 23nd floor. Maybe because of pool in upper floor or something else bathroom have very bad smell.
Alice SP
Aqua Deluxe Sea View Double
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The room was upgraded for our anniversary Thank you very much! The Indian guy at reception was nice, breakfast was good but small swimming pool
Olga Timax
Stella Suite Double
Stayed in Dec 2024
Couples
10 review
4.5/5
Great
Posted on Jan 5, 2025
For us, the hotel is for a couple of days of rest Beautiful room on the 22nd floor, overlooking Terminal 21. A comfortable bed. It wasn't cleaned under the bed, there were nails and threads. There was no body lotion, after taking a bath with a beautiful view, I would like to use a body balm, but its . The bar upstairs was also undergoing some kind of renovation work, and it smelled like welding. and it 's noisy . In general, I recommend a hotel for a couple of nights in the center of Pattaya with a beautiful view.
Anonymous User
Aurora Deluxe Twin
Stayed in Dec 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Fantastic hotel. Service was great. Guests were seated down for check-in instead of queing at the counter. Room was clean and has a fantastic view depending on the room type. The rooftop pool and skybar overlook the pattaya beach. Location is not at the congested tourist hotspot, so it is not noisy. A 5 mins walk to terminal 21 shopping malls and many street eateries.
Soulitah
Aqua Deluxe Sea View Double
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 11, 2025
I really enjoyed breakfast there. If have chance to visit Pattaya again, I would select this hotel again.
Guest User
Aurora Deluxe Sea View Double
Stayed in Nov 2024
Family
3 review
3.0/5
Posted on Jan 17, 2025
this is a strange experience. during check-in , i was informed of a free upgrade. there's a welcoming cake for my husband, however, the whole room with the bath tub next to the bed, plus transparent glass wall for the stand up bathing area and toilet is very strange. we cannot open the room door for room service if anyone is inside the bath tub, bathing area or even in the toilet. no couple would like to see each other when during toilet time, right. also , i have requested for two bottles of water at 10:30 p.m., called for customer services for twice to hurry the bottle as the kid is about to go asleep. and then no response.. and then the two bottles arrived at midnight 00:30, two hours later. first they rang the bell, then called upon the room to say "open the door". it seems there's no proper management of the hotel. the location and hardwares are so great, its just a waste if the management is not doing great. during check in is also an experience. the manager sounds a bit strange. .and it seems the information is not clear enough. i have my first night staying here and then the next night i moved to space hotel. its just a total big difference and comparison between the two. its the information wise, helpfulness an d professionalism that makes a big difference between the two hotels. its need for better staff training for standard procedures and catering all sorts of different situations. e.g. when they bring the welcoming cake, there's someone behind following with other stuff, but thats not for our room. it will cause confusion. also they rang another time bell.. also another staff with other food queuing behind.. but just for the fork and knife.. you just felel the hotel is so new that the people there are not well trained.
Response from Property: Dear Valued Guests,Greetings from Akara Hotel Pattaya!Thank you for your feedback regarding your recent stay. We appreciate your comments about the complimentary upgrade and the welcoming cake for your husband. However, we understand that the room layout, particularly the bathroom design, was not to your liking and may have caused privacy concerns.We also apologize for the delay in delivering your requested bottles of water and for the lack of response from customer service. Your observations about check-in and staff professionalism have been noted, and we recognize the importance of clear communication and effective training for our team.We are committed to improving our service and ensuring a better experience for our guests in the future. Thank you for your insights, and we hope to have the opportunity to serve you better next time.We would like to inform you that the photos you posted do not depict a cake from our hotel.Best regards,Mark SiaoGuest Relations Manager
KhunBear
Aurora Deluxe Twin
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The location is very good. The swimming pool on the top floor is brilliant and impressive. Feel relaxing.
tueysan
Aurora Deluxe Twin
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Dec 19, 2024
Hotel is near terminal 21. I like the breakfast buffet. The quality of food is good. The roof top view is nice especially at night.
Peariezz
Stella Suite Double
Stayed in Nov 2024
Couples
4 review
3.7/5
Posted on Dec 8, 2024
I should be 5 stars and I really love to give 5 but due to newly opening. I think few things still Missplace. Manpower issue > some of them really new and don’t know hotel information. Hospitality > due to new. I think I wasn’t friendly as I expect from the star. We stay in stella suite. > here are some information. The room was nice and unique. It supposed to earn extremely start but the air con limited to 22c and the room still quite hot due the top floor and surrounding by glasses. The curtains was control by electric but the curtain at bathtub was manual and it cannot cover the sunlight Which means in the morning the room was very bright and woke me up really early. The location amazing and the rooftop view was amazing.
Response from Property: Dear Peariezz,Greetings from Akara Hotel Pattaya!Thank you for taking the time to review your recent stay at our hotel. We appreciate your feedback and will strive to make improvements to ensure guest satisfaction. We look forward to the opportunity to welcome you back in the future. We are delighted to hear that you enjoyed our hotel's location and the view from our swimming pool.Thank you for your feedback and we hope to have a chance to welcome you again soon.Best regards,Mark SiaoGuest Relations Manager
BaliAmstrong Project
Stella Suite Double
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 28, 2024
Good hotel, nice location near 21 terminal Great breakfast. Staff is nice but, they not provided you body lotion in the room we stay for 2 nights there in 1616 great view from the room have bathtub as well. And the man on the bar is really nice he use glasses. Nice view from rooftop especially when sunset time 😍
Guest User
Aqua Deluxe Sea View Double
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Nov 22, 2024
Very modern and Beautiful hotel. Amazing roof top swimming pool. Breakfast was good but the bacon and eggs were cold. Perhaps they should not prepare eggs before order. Very polite staff.
Anonymous User
Luna Deluxe Double
Stayed in Nov 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 17, 2025
The location was good but when we arrived the room was not ready yet. We check in late
Gee Tec
Aurora Deluxe Twin
Stayed in Oct 2024
Couples
17 review
4.0/5
Very Good
Posted on Nov 19, 2024
Not bad. Good hotel Very clean New and fresh Not many staffs Not open all maybe have to wait until they open all sections