Hotel Khamsum

Hotel Khamsum offers a delicious buffet breakfast with omelet options. Guests appreciate the neatness, cleanliness, and friendly staff. Convenient location with stunning views and spacious, well-appointed rooms.

A small clean hotel on the Main Street very near to the main market. Rooms though are very small but very clean and have god wood panelling that is maintained very nicely. Washrooms are very clean and the linen is good quality. The staff is very courteous and very helpful . The breakfast had limited choices but was good.

While I usually don't share such reviews but the stay here was frankly disappointing. Maybe due to the off season the staff were also not on their toes but after we had travelled from Thimphu that morning and hiked to the Tiger's Nest as well, we were in need of a comfortable stay but we got something that was less comfortable and surely can be better imo. The room we were given was ok but cold and the room had a blower which was noisy and also took time to heat the room. Then the wooden cupboard was squeaky and making noise everytime we opened it. The toilet seat was broken in the initial room 200 something we were at. And the nightmare that was the bathroom geyser. As we had travelled and hiked, both me and my friend were looking for a hot bath but after waiting for almost half an hour the water was still cold and the staff was called twice and they responded the same, wait for sometime. And even after 1 hour when the water was not warm, we called again and asked them to come again and check themselves. After which they changed our room in the same floor with a working geyser for hot water and mind you it was already dark by then around 6,7 PM. Also the room we were shifted to had a balcony unlike the previous room, so I was wondering if there was a room available with a working geyser and a balcony, why wouldn't the staff give that room in the first place to the customers who have already booked and paid. The pillow cover was also stained and the water used to clog in the basin after using it for a while making water splash. The food was vegetarian and also disappointing. My roommate mentioned that his food was too salty and the egg biryani I ordered for dinner was also not upto the mark leaving me to eat just a little for the sake of it. The breakfast was also the same quality as all things above except the fruits which was nice and fresh. The staff mentioned that we will be given set breakfast but that included poha and fried rice and no bread and butter or jam, which another staff mentioned we could eat as it was in the buffet. So maybe there might have been a miscommunication too on that which is understandable. All in all, nothing against Hotel Khamsum but I surely did expect better. Maybe it's also the tiring day we had that made us more anxious but hoping for a better experience for others.