Naksel Boutique Hotel & Spa

Guests appreciate the clean, comfortable, and spacious rooms with beautiful views. They also praise the exceptional staff and range of facilities, such as spa services and tour guide/driver assistance.

I was on the 4 nights 5 days Bhutan tour early this month during monsoon season with my family. This hotel was booked by our travel agent in Bhutan upon our request. I was looking for bit more decent place as I didn't liked much last hotel I stay in my last trip 2018. As I was searching for better 4* hotel this camp up very well. We stay at this hotel for 2nd and 3rd July 2024. Our room was 403 and 404. Room was spacious, clean and with nice view of Garden and Taksang(Tiger nest) in Horizon. We were given higher floor room they much nicer then ground floor. We had one dinner and one breakfast. Food was great even it limited option. Staff were very attentive and polite. Our stay end up really comfortable and satisfying. There was indoor heating swimming pool. We enjoyed first night. We were only family using pool. No other tourist as it was monsoon season. We liked the quietness. It was bit of drive from city center of Paro. Full of nature and quietness. It turn out to be best hotel during our Bhutan trip. I highly recommend this hotel for those traveler looking for bit of luxury and bit further from the city center. Thank for your great hospitality. I will definitely use it again for clients and if If return back to Bhutan in future.

I was in Bhutan for 10 days and wanted to finish the trip with a better hotel near the Tigers Nest and that is why I selected the Naksel. This was my choice rather than the suggested hotel from the guide. I’m not quite sure how it gets its 4* star rating or what quite qualifies it to call itself luxury and boutique. It reminds me of 1970s ski lodges with a lot of pine and it does have that old-fashioned feel about it. We were greeted with a lukewarm drink upon arrival and I was disappointed to find that the security lock to the bedroom was broken and that the room safe opened with a standard default number. That means anyone could open your safe if they had access to your room. The double bed in the bedroom was very small despite having adequate room for a larger one. The toiletries in the bathroom were of a budget quality and certainly didn’t reflect what the hotel was trying to achieve. The pillows on the bed were of a cheap foam and not particularly comfortable. There was only one toilet roll in the bathroom which ran out. The bar area was pleasant with a nice terrace outside with good views, however there were no cushions or blankets on any of the chairs. You would struggle to sit out there in the cool weather. There was also a nice room on the terrace with a log burner but it was hopeless trying to use it as the fire was never lit. There also no fresh flowers anywhere or complementary fruit etc which is unusual for a hotel that calls its self 4* star and luxury. The nuts that were served with my apéritif prior to dinner were the standard that you would probably feed your hamster. This was the only place in my 10 day trip where all the prices were quoted in US dollars which is strange for a country that wants to maintain its own identity. It was also adds another 10% service and 10% tax to all bills. It called itself a spa but the spa was slightly away from the hotel and nothing was included in the room rate. Usually a steam room or sauna would be included in your price. The restaurant was alright but unfortunately breakfast finished by 9 am . There was also no fresh fruit on one of the days and the jams available were the cheapest catering ones you could ever find. It would be so easy to improve this place but until then I would say somewhere else on my next trip.