Bhutan Spirit Sanctuary

This is one of my favorite hotels ever!!! We were greeted by staff and the hotel manager Juliana upon arrival. We had time for a spa treatment, relaxing drinks with a view and an incredible dinner that evening. After breakfast the next morning, we were provided with a packed lunch for ourselves, our guide and our driver for our planned excursion. Then a repeat of spa, drinks and dinner. The food is amazing and the overall service was just stellar. My only disappointment was with myself for not booking a longer stay. Bhutan is not an easy place to get to - so if it's on your bucket list, make sure this is the only place you stay when you are there!

The worst customer service arrogant and so unresponsive unprofessional. Was referring a whole bunch of clients called them 10 times. No call back or response. And such arrogant staff. The booking process is so bad/ they seem so uninterested. And do not respect or respond to clients queries.

Very welcoming and pampering stay! Stayed at the Terrace Room - spacious, great layout, enjoyable sitting area to enjoy the beautiful panoramic view, excellent in room service, great dining experience, best of all the many pampering spa treatments and adventurous activities like cooking, archery, pottery class to name a few, and laundry service especially when I had been traveling for the past 10 days included in my stay! The property stands by its wellness concept - they not only prepared a packed lunch for me to enjoy while I was on a full day excursion, they also prepared lunches for my private guide and driver. Thank you very much, Juliane Pach (the General Manager) and team of Bhutan Spirit Sanctuary for the warm welcome and pampering stay!

Bhutan Spirit Sanctuary was our third hotel in Bhutan (after Como Punakha and Six Senses Thimphu) and our favourite experience overall. The welcoming journey was unique and provided a real 'sense of place.' The rooms are spacious and have all that you need, including a stunning view towards a local monastery from your balcony or terrace. Throughout, service was warm and friendly, and we truly felt to be guests, rather than customers of the hotel. Food was good, with the Bhutanese feasts being excellent and carefully tailored to our difficult dietary requirements. We also enjoyed the local Bhutanese wine, which is included in the room tariff. The cuisine tends towards simple vs pretentious, but was overall the best (for us, and it is a matter of taste) of the three hotels we stayed in. The arrival consultation with the Bhutanese doctor was very interesting and he was happy to discuss differences vs Western medicine (as European doctors). The daily included treatment is a great concept and the hotel is flexible to let you postpone your day-of-arrival treatment to another day to have 2 if you wish. The spa concept is more towards health than wellness - there is little ceremony (e.g., no welcome tea or foot bath) and perhaps the experience could overall be enhanced by starting or finishing in the tea lounge, rather than the spa reception. I am sure this would be available on request, but we didn't think of it until afterwards. An aspect that is perhaps often overlooked is how hotels treat the tour guides and drivers - our guide had never been to the hotel but was delighted to be offered tea straight away and our packed lunches were provided big enough for 4 (to include the driver and guide). We will definitely return to the Spirit Sanctuary - it is close to the airport so suitable for a shorter trip to Bhutan, or to use as a stopover en route to the central or Eastern areas. 100% recommended, and great value overall.

An incredible place to stay in Bhutan if you’re seeking a luxurious and authentic experience. The hotel offers exceptional food and top-notch spa treatments, perfect for relaxation. The team is outstanding, and you can truly feel their dedication to making your stay unforgettable.