Featured facilities: Parking, Laundry service (on-site)
Very Good
115 reviews
8.7/10
1 night
From PHP 5,744
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9.1/10
Great
GGuest UserVery nice hotel and stay. Just a few things that kept me from giving it 5 stars. First was the desk chair. It wasn't completely functional. The adjustment lever would get stuck if you tried to use it, so you were stuck with the chair in the current settings. Second was the coffee. For some reason, they only had 1 regular coffee and 3 decaffeinated coffees. Third, the hotel didn't clean the room on the second day. I was hoping they would provide additional coffee, sugars, and creamers, but they didn't come by at all.
Everything else was outstanding. I loved the room I was in. The studio had a couch with a large swivel TV. The kitchen had everything I needed, and the bathroom was clean, bright, and modern. The complimentary breakfast had a lot of hot options, which was great.
GGuest UserAfter booking reservations online, I arrived at the hotel and was checked in for my 3day/2night grief vacation. The next morning, I received notification from my bank with three pending transactions from the hotel for double the charges. I quickly went down to the front desk to get clarification on why. I was informed that they were not sure why I was charged but assured me that it was corrected in their system and the cost would only be be what I booked online. I explained to the clerk that my money was being held in PENDING transactions which means I have no money available to spend for food and gas. They quickly apologized and gave me a discount but it still didn’t change the fact that my money was still pending. I drove back home with the assurance the clerk cancelled the double transactions. I contacted my bank and I had to wait three days for everything to clear. This trip was suppose to be relaxing and soul searching yet I was stressed and depressed.
KKeile charlesI can't say this enough. The staff is phenomenal. We had the same housekeeper over our 8 days, and Katrina was so caring and patient. She was genuinely interested in making sure my family had wat we needed. If I could change one thing, it would be.. adding meat to breakfast. The one thing I hoped for every day was bacon or sausage links, and that just wasn't there, but everything else was so delicious. I loved the variety of waffles. I hope we can enjoy the pool next time as well. I would absolutely stay here again and recommend this hotel as well. Thank you to all the employees we had the pleasure of meeting.
GGuest UserSubject: Concern Regarding Bottled Water Charges
Dear Team,
As a frequent business traveler, I have stayed at many hotels over the past three years. However, this is the first time I have encountered a hotel that charges for the two bottled waters provided in the room. I was surprised to see a charge of USD 6 per bottle (excluding tax), which I find difficult to understand.
While the bottles did have labels, I would not have consumed them had I known they were priced this high. I believe such practices are out of step with the current trend in hotel services, where complimentary water is typically provided to guests.
Small issues like this can unfortunately damage the overall image of the hotel. I hope this feedback is taken seriously, and that the bottled water charges will be waived accordingly.
This experience will make me more cautious when staying at BONVOY hotels in the future.
Sincerely,
风风雨雄鹰Hampton has always been the first choice for business trips, but the general price is relatively high, this one is relatively cheap, this hotel can face this price
WW Star USAWe had very good service, the location for our business trip was perfect. We were able to visit the desired residential and business districts.
GGuest UserConvenient place with many stores and shopping around. We had a family of 4. Double bed room. The room and hotel is really old. The room cleanliness was mediocre, lots of stains, rust and even mold along the ceiling. The beds were comfortable. Sheets were felt and looked clean. All the things in the room worked. Free continental breakfast that ends at 9. Waffles, eggs, bagels, muffins, juice and coffee. The staff was not very nice but did provide one extra towel even though we asked for two. Looks to be owned by Indian but not for sure. Not too sure if I plan to stay there again.
夏夏日的鸡蛋花On my way back from Miami, I decided to stay in this hotel. The price / performance ratio is still relatively high. As a hotel for a night's rest, it is better to have breakfast with meatloaf, sausage and scrambled eggs (not the taste of Chinese people) and you can make crepes The cake is crispy and soft inside, and it's warm and suitable for my taste. I stayed in the main building near Lobby because it was late November and the weather was a bit cold. The air-conditioning in the main building was not single-control. Even though the central air conditioner has no hot air, it is still a bit cold to sleep anyway! I like the warmth in the room. Those who are afraid of the cold must choose the room in the secondary building (the second floor next to it). Although the air conditioner is a bit loud, it is better than freezing.
What’s the typical price for hotels with Parking in Duval County?
For hotels with Parking in Duval County, the average price on weekdays is PHP 10,782, and the average price on weekends (Friday–Saturday) is PHP 11,277.
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