HHillWe booked a Jr. Suite with one bed. Once we arrived, we were told that we were upgraded to a master suite (yay!!!). The suite was awesome, the service was excellent, and we were treated like royalty. Will definitely stay again!
DDvd CstrThe hotel has a beautiful view of the valley. Bed it's bit too soft and pillows are to high. The free coffee is good. The staff check in was very fast.
BBaja TravelerThis is a nice property. The food and service in the restaurant were both excellent. Unfortunately the food and drinks are way too expensive.
GGuest UserBooked a premier room and was very disappointed. Room gave my and my pal respitory problems. Found a dirty cup behind the bed. No fridge in room. Very small ice bucket . Too Toooo many kids in the pool so unable to use it. Location of my room was 150 meters from the lobby. No escaltor or elevator to get to second floor rooms. The rooms all need a make over. Rooms also have dark lights . Hotel was too cheap light hotel room properly. View was AWFUl and in an inner court room!!I would NOT return to this hotel. Not worth the money!
GGuest UserHotel is a on a nice little area. There were no huge issues but also nothing above the ordinary. Our cabanas were clean. 4 of their 6 houses are by the pool, working WiFi, electronic doors and rooftop decks. The other two houses are in a gulch, with sliding access doors that don’t really work and keys that don’t really lock. WiFi doesn’t work down there. Funny enough there is no cell reception either. If you need to work, go elsewhere. There is no check in or staff anywhere. If I was in one of the other units it probably would’ve been a 4/5. This place is probably worth $100 a night. 200-300 is overpriced in my opinion
GGuest UserNice hotel Strong smell of sewer pipes No windows in my room Couldn’t open them to get fresh air or get rid of that smell Complained next morning They told me that they were aware of it but I meed it to complain in order for them to switch me to a different room Kind of rude answer I wont come back I saw other reviews with the
same complaints
AAnonymous UserClean, safe, quite place, staff is polite.
Minuses: internet wasn't working for 2 days and the staff couldn't fix it.
A deposit is required for a blanket. For 50+ usd place per night, shall not be such bureaucracy.
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