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9.5/10
Amazing
GGuest UserI had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.
GGuest UserUnmatched staff! Every person was pleasant and kind. It is great for families with kids as there are activities and plenty of recreational spaces. The staff do a good job of cleaning but the humidity creates a musty smell. Perhaps something the hotel can deal with. Airport pick up and drop off should be free (it isn’t though). We would go back because of the welcoming staff and ambience.
GGuest UserIn one word, Excellent. The service provided was excellent. You would feel it was a 4 star hotel. The best stay we've had while visiting India. Very clean and the deco is so pleasing to the eye.
The ***ager was excellent, so were the staff. The ***ager was very accommodating of our needs. Did everything to make our stay comfortable. No wonder the staff were so good. As for the chef! what can I say. Excellent. Meals were delicious and cheaper than eating out of the hotel. Wish I could have brought him back with me!!!
No hesitation to recommend. As I said, equivalent to a 4 star hotel
GGuest UserThe Leela, Kovalam is an amazing hotel, which my 11 year old son and I would highly recommend! It is on a cliff top overlooking the Arabian Sea. We upgraded to Club Room, which provides you with access to The Cafe, a restaurant serving Club members complimentary breakfast 7-10:30am and High Tea 5-6pm and additional a La carts chargeable lunch and dinner. The Club room is exceptional, with a balcony with table and chairs overlooking the Arabian Sea, King bed with very comfortable mattress and bedding, fantastic walk in shower, sink and toilet, with all the toiletries. Rooms are cleaned well and the food is wonderful. We ate everything safely with no upset stomached here and the staff were wonderful! We would happily return!
GGuest UserVery good location, only 5 mins away from the main cliff. Clean rooms, and bathroom was decently maintained. There are not a lot of amenities considering that it's a homestay, so bring those items with you. But basic soap and shampoo was available. A kettle was there ***** with tea bags, etc. Breakfast was fine, for the price we paid. The caretaker jishu was available throughout our stay for any help. Extra bed was not available, but an extra mattress was given upon request. Don't expect an exquisite customer service because there are no trained hotel staff here. Only one caretaker is available for the full property. The main usp has to the proximity to the beach.
GGuest UserThe location was excellent. The rooms are quite OK although would have expected much more cleanliness for a 4 star hotel.
The fragrant smell was too strong.
I booked hotel for few hours stay although I paid for a day. The main purpose was to take rest and have some sleep before my long flight
Unfortunately I couldn't get sleep because of an ongoing renovation work and disturbed my sleep.
Although the receptionist agreed to stop the work but it was too late. Rest all is OK.
Just check whether they are doing renovation work before you book
GGuest UserDimora hotel is just opposite to trivandrum central railway station. We found ourselves comfortable throughout our stay. Restaurants serves healthy and tasty foods.
GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
GGuest UserThe location is good and the hotel is just fine. Need some renovation around the path leading to beach. ***y opt for this location for ease of access to beaches, if that is not maintained it will lead to disappointment.
The SPA is not per the expectation and the maintenance of the spa is very bad. Food is above average. The buffet breakfast is fine but lacks variety for those staying longer. Overall it was a good experience. The attender at the pool Mr. Babu is very good, he should be awarded for his fine service. Overall the hotel staff are polite and well ***nered and hear to our concerns.
GGuest UserLocation was good but it looks like the hotel gives you sub standard rooms if you book through mmt, the bed had very rough bedsheet, broken washroom soap holder, broken fan regulator, all that could have been done before the guest could check in.
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Thiruvananthapuram Hotels with Parking Information