Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 28, 2025|One Bedroom Apartment
QunqinghailanWe stayed for 6 nights in an apartment with a large bedroom, a spacious living room, two bathrooms (one with a tub, one with a shower), a fully equipped open kitchen, and a large sea-view balcony.
Pros:
First, my immediate impression upon check-in was how incredibly clean it was. Although the overall facilities here are a bit dated, every corner of the room was spotless and very tidy. The dishcloths and rags were brand new, and the trash cans were pristine. Cutlery, various cooking pots, a refrigerator, coffee machine, toaster, kettle, oven, and microwave were all provided. Plus, there's a supermarket right below the front desk, so cooking for ourselves was very convenient.
Second, the front desk service was excellent. The whole hotel had a wonderful atmosphere, including the pool and the rooftop cafe. There were also plenty of sofas, tables, and chairs where you could sit or recline. The public areas were very spacious and clean, and there were many activities available. The ambiance was truly great.
Third, you could book various tours directly opposite the hotel's front desk, and communication in English was seamless.
Cons:
When I went to sleep at night, I smelled a strong musty odor. I searched high and low for a long time but couldn't find anything moldy, even under the bed. The next night, the strong musty smell was still there, and I finally realized it was coming from the decorative panels of the bedroom furniture, which all had a very heavy musty smell. I removed all the dresser drawers and nightstand drawers and put them out on the balcony to air out, but the headboard panels couldn't be removed, and the strong musty smell persisted. I contacted the front desk, and they immediately sent a repairman to the room. After a quick look, he told me they'd be back in 'five minutes,' and then... nothing. He never returned.
They have a WhatsApp customer service, with different staff members on duty each day. When a new staff member asked how everything was, I mentioned that yesterday's repairman said he'd be back in 5 minutes but hadn't returned in over a day. The customer service agent apologized but said they had no vacant rooms. I told them I had already moved to sleep on the sofa. Mold can seriously affect one's health, especially for families with children, and I hope they address this. Then another customer service agent took over, and nothing was resolved; the issue was just left hanging.
Every time I inquired, they responded with a very good attitude, but no one actually solved the problem.
Honestly, they only need to replace the moldy decorative furniture panels with ordinary wooden ones; it's not a difficult task.
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Price per night from:KRW 121,212
Posted onFeb 3, 2025|Standard Room
Guest UserService was perfect, cleaning was good. Checkin was fast. Breakfast is very disappointing, the Beach club palazza is also very bad food there. I got very sick from it. Location of palazza is good, for a thank you you can go there quietly but to eat I would not do it.
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Price per night from:KRW 226,263
Posted onJun 17, 2026|One Bedroom Standard Room
Yara Jimenez AlonsoExcellent facilities, the apartment was super clean and very well-equipped. They have a small, a large, and a heated pool, we were extremely comfortable. The receptionist was super friendly and nice. If I had to find one minor flaw, which wasn't an issue for us, it's that the apartment's parking isn't free, it's 12 euros a night. We just parked in the surrounding area. What did bother me a bit was that the pools close at 6 PM, which is super early considering the good weather and wanting to enjoy them a little longer. If God allows, I will definitely be back.
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Price per night from:KRW 92,121
Posted onApr 2, 2024
Guest User
It is a nice resort for a young family. Please note it is quite away from Playa de america beach and on a steep hill. We had our room at the top of the hill, almost felt like going up 4 floors to get to the room. Limited vegetarian options in hot food. This is quite common with any other resort in Canary Islands. So be ready to compromise on it.
We got 4 single beds. If you are a couple who need a double bed, this could be a problem 😉.
Parking is €5 per day although hotel is far away from beaches. This is something they should provide free. No option outside to park due to steep hill.
We requested to move our room lower as my wife has asthma but not much of luck.
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Price per night from:KRW 249,293
Posted onOct 16, 2022
Guest User
It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe.
So here's what I experienced on this reservation:-
Positives
1.Check in / out process fast and professional.
2.Direct beach access via the pool area.
3.Breakfast buffet with internal and external seating choices was excellent.
4.Evening entertainment between 21:00 and 23:00 Hrs was good.
Negatives
1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required
solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm
in dia).
Root cause of this problem is a leakage from the shower hose connection which remains to be fixed.
2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within
the remote control.
3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once
housekeeping cleaned the room.
4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed.
5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to
exchange at the pool towel bar. If you forget this card it's a return trip to the room.
General Travel Tips.
1. Taxi from TFS Airport to hotel cost 25 Euro each way.
2. Hard Rock Cafe located next door (£££).
3. Great Italian, Thai, Japanese and British restaurants located on the second floor off
the shopping complex across the road from the hotel (££££)
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Price per night from:KRW 302,222
Posted onApr 22, 2025
Guest User
We loved the location and apartment. The apartment had great, thoughtful touches like a bottle of water chilling in the fridge and washing-up liquid and sponge under the sink.
The pool was fantastic and we loved hiring the fancy day beds around the pool.
The only thing we weren’t sold on was the small cafe/bar, it smelled like a grease and smoke. The iced coffee was lovely and the staff were fabulous. The cleaners were out every morning cleaning the entire pool area throroughly. We enjoyed the snooker table too for €1.50
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Price per night from:KRW 506,465
Posted onAug 11, 2025
Guest User
The hotel is very friendly and helpful.
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Price per night from:KRW 242,626
Posted onNov 28, 2023|Standard Double Room
Guest User
The hotel is clean but the facilities are worn-out. Breakfast is just awful. The stuff is very polite and helpful. The location is fantastic. It was correct for the price, but definitely not a 4-star level. Could be a bit of noise from the road, but the windows are well-isolated. The air-condition works well. Not a bad choice for short stays!
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Price per night from:KRW 181,616
Posted onApr 8, 2025
Scott Girling
We really enjoyed our stay in Vilaflor 😁 the self check-in was straightforward and our room and the communal areas were very clean. The location is perfect, right in the heart of Vilaflor with plenty of on-street parking available nearby. We found the bed to be comfy and the room to be warm in the evenings. The complimentary tea and coffee was a nice bonus.
As noted in other reviews, the only negative for us was the thin walls separating the upstairs bedrooms which made it difficult to sleep at times.
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Price per night from:KRW 44,646
Posted onJan 20, 2023
PeterB
Just off the tourist streets so quieter but not far to walk to be in the hub
Toilet clean
Room clean
Someone walking up and down to toilet regularly from about 1am then washed pans for about 15mins at 2am. Also up again running water for what seemed like ages at 4am I didn’t have earplugs so got no sleep . Appalling behaviour .
Light from hall / toilet brightens room and curtain not big enough to cover window .
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Price per night from:KRW 41,818