Everything about this hotel was good, except for a non-functional AC. I know it is Paris and most hotels do not even have an AC. But when you come back after a hectic day, the room feels very stuffy and claustrophobic without AC. When I complained at the front desk about this, she told me to open the window. And not only that, I was asked to sign on a form which says that I asked the hotel to open the window and if anything worst happens, I am responsible. Really ! This was a uniquely weird experience first time in my entire travel history across many countries. Why cannot the hotel staff mention about this up front to all guests rather than waiting for them to complain? Location: Perfect ! The hotel is directly attached to the Gare De Lyon train station. Literally attached. We arrived in Paris by train from Zurich and were initially wondering about carrying our luggage. But it was just 2-3 minutes from getting down from the train in Hall-2 to the front desk of the hotel. Very very convenient. Even when we were roaming around Paris city, getting to the destination and getting back to the hotel was super easy. In most cases, Gare De Lyon is the starting point or the last point on the bus or the train. I highly recommend this hotel for the location. Besides, you have every kind of shop, restaurants, cafes and what not at the Gare De Lyon station. So need not worry about buying stuff or going out to eat as a last minute plan. Food: Decent food. Good taste and good spread. We found the breakfast at Novotel Paris slightly better than Novotel Zurich. I can compare because we came from Novotel Zurich to Novotel Paris. The number of items in the breakfast were lesser but the taste and choice of dishes was slightly better. But Novotel Zurich is a far better hotel in all other aspects. Room: Besides the AC problem mentioned above, there was another minor issue. The bathroom is by default completely transparent. You have to press a button inside to make the glass opaque. But even this is not 100% opaque but it is acceptable. Lastly, the bathroom door has no lock, which is also ok, as no one would just walk-in inside a bathroom. The size of the room was actually good, considering the kind of rooms you find in Paris. Three of us were able to sleep, walk around and keep our luggage comfortably in the room, so no complaints about the size of the room. Overall, I would rate 3.5/5 for this hotel. I hope they fix the AC problem and it can be very close to 5 star rating.
Excellent
200 Reviews