Prince Monceau

Guests appreciate the helpful and friendly staff. The location near Pont Cardinet provides convenient access to the metro and local attractions.

very bad expirience Hotel did not worth 3* stars, it is very old, room was dirty, even 1* star they should earn, payment system also did not work properly, very noisy, even kettle staff give me from trash, very bad expirience

Me and a friend had booked this hotel as it looked nice on the website and we were only attending for a city break, we attended the hotel on arrival the card machine wouldn’t work and had tried 2 different cards we ended up having to go to an ATM near bye which wasn’t an issue. When we returned and payed the receptionist gave us an option of 2 rooms we went to the second floor to view the first room to be greeted with dirty wet towels on the hallway as something must of leaked from the roof or one of the rooms and it was dark we proceeded to check the other room on the third floor when the elevator door opened the hallway was dark and the doors were off the hinges when we walked into the room it was nothing like the website at all we were shocked and felt so unsafe we immediately left and went back down to reception. I explained we do not feel safe and it was nothing like what I had booked and wanted a refund he claimed his boss had came and took the money which I didn’t believe as we were not longer than 5 minutes checking and asked again for my money back he said he didn’t have any money and I said I wasn’t leaving the premises without some sort of refund after a few moments passed he gave us a refund but not what we had payed but we were so disgusted we took it and left and had to find another hotel last minute. I would not recommend this hotel in the slightest especially if you are younger adults as it is not safe at all!!! His colleague also had a room key to access all rooms so we did not feel safe staying overnight or leaving our luggage knowing he could access at anytime.