Maison Villeroy

This hotel is exactly what we were looking for. Placed at a calm, quite street while also being at the center, walking distance from Eiffel, or Champs-Élysées. The staff is one of the best I've ever seen, always welcoming and helpful. Special thanks to both Pauls who helped us on several occasions! :) Rooms are spacious and modern, the hotel is beautifully designed, the Spa and the gym are a wonderful way to start or end your day. Breakfast at the hotel's restaurant was very good as well. To keep it short - we've found our hotel in Paris!

What sets apart the many 5-star hotels in Paris is the level of service, and for me, it's why I will not return to this hotel. At turn down service, housekeeping took an expensive bottle of champagne from my room that was sitting in a bucket of ice. The hotel originally told me they meant to refill it with ice and forgot to bring it back, then acknowledged it was a mistake. Indeed, it was a mistake although an odd one after they left half eaten food in my room for 3 days. Their solution? We'll buy you the bottle of champagne next time you come to Paris. I asked for a more immediate solution and they failed to respond. I'll go back to the Peninsula next time.

La plus belle maison de Paris. An exceptional stay, refinement in everything. I felt cared for, pampered and was the center of all attentions. Wonderful staff and an attention to detail as I have never experienced. This is now my favorite palace in Paris.