Pousada Bromélias

The facility features a large pool, private waterfall, spa, sauna, and luxurious bungalows with hydro massage tubs. The exceptional service includes attentive and friendly staff providing excellent hospitality.

After spending 7 very busy days in Rio De Janeiro my partner and I along with our 12 year old son moved on to Poussada Bromelias for 8 nights over Easter and had an enjoyable, restful stay. As my review is quite long I have put it into sections for ease of reading: STAFF: I cannot fault any of the staff – in particular Simone (who was a real star – always available, always helpful and always really friendly and chirpy) – the chef too was a really jolly, personable character (not to mention a good cook) and the restaurant staff and receptionist were all, also excellent. Although Simone was the only person who spoke a little English we were able to communicate (mainly through translation apps on our mobiles) and have to say each member of staff has to be commended. ACCOMMODATION: We did have a few issues with our initial bungalow (a couple of small problems on arrival, an ongoing one the first couple of days and a major one a few days in, being that when it rained the roof leaked through quite badly) but, the staff and management jumped straight on the first problems and, when the roof started leaking, we were immediately moved to another bungalow and also the management contacted us to apologise and gave us a complimentary Ofuro Bath – so excellent customer care and much appreciated, could not have asked for better service. The bungalows themselves are really pretty, being delightfully decorated and with the feeling of tranquillity and isolation (as they are not overcrowded to each other) and have verandahs overlooking the vast grounds. They are fairly basic and rustic but that adds to the charm. We had a luxury bungalow which came with a lovely Jacuzzi bath (which we enjoyed making use of on one of the rainy days). The only downside is that due to the location the humidity makes everything in the bungalow a little damp (penetrating clothes and bedding) but in our second bungalow we were provided with a dehumidifier which certainly made a big difference. Rooms were cleaned every day, air-conditioning was very effective and our bed was very comfortable and came complete with mosquito nets (although our son slept on the sofa, which he said was not comfortable – he did not have a net and although we did have several mosquito repellents in the room he did get a couple of bites). The only other negative is that there is no storage – we had one wardrobe with just two hangers for the three of us and there were no drawers or other units in the room (having said that, due to the dampness in the air, we were keeping nearly all of our things in the cases anyway to try and keep them dry). Also, on a minor point, the TV only has Portugese speaking channels, so even on days when it was pouring with rain or on evenings after dinner we could not watch anything or even listen to music (as no music channel) – not that we usually watch TV on holidays and I had brought board games and cards with us, but it could have been useful to at least have a childr