ElenaYu
November 7, 2024
Close to the airport, 20 minutes by taxi, but Grab can't find the entrance to the hotel at the address specified in the app. Everything in the room is very well done, beautiful, modern, the mattresses are a dream! But! There is simply no drain in the shower. Water accumulates in the shower and flows into the bathroom area. There was no hot water, although there is a heater, I turned it on to maximum, but I had to harden myself. A free transfer was announced, I wrote to the hotel twice, did not receive an answer. I got there on my own. When I entered the room, the entire bathroom from floor to ceiling was flooded with water, it was wet, the walls, the plumbing. It felt like while I was at the reception for a few minutes, the maid was pouring water on everything from the shower. There is no safe.
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