Aila Homestay

The property is very nice, there is a big swimming pool and the kid enjoyed it a lot. Yet there was a huge communicational problem and I think the owner should consider give some trainings to their stuff. When I texted the hotel no. for arranging pick-up service, I told them to arrange tuktuk at the first place but they missed this message and arranged a car. When we tried to discuss about the price, all of the staff came and rudely asked us to pay more than we chose. They even said to call the police. The kid felt so scared by their attitude. After this, they were not allowed to check in earlier even the room was available. When I made an international phone call, the girl (who claimed to be the manager) kept repeating "it is your problem. It is your choice. You didn't pay" for at least one minute without allowing me to say a word. Then I had to say "I have listened patiently for one minute. Can I talk now? Can I speak?" Then I explained the entire situation and screepcapture the message I sent them initially. They finally understood it was their mistake and offered early checkin and free ride to the beach. The total experience was kind of bad, especially when we travelled with kid. If the hotel tried to comfort the guest, it would show that they care us, but they trapped the kid in the reception even there was a room to check in. 2) the staff dont value the guests. When problem arrives, they dont help and not even allow you to speak at first.

A good base to stay. Comfy bed and pillows, good AC. Kitchen is well equipped, even though we didn’t cook, it had everything you needed. Ken, the owner son, gave us his WhatsApp number and he responded promptly to any questions we had. The internet was good, so I was able to continue teaching while staying there. Yes, the signal did drop out a couple of times, but each room having its own WiFi router was a benefit. Nice outdoor veranda to sit out on in the evening. Great pool area, that to be honest not many other guests used, so we had the pool to ourselves. Aila Homestay is about 5 minutes drive from Alona Beach area. The Homestay provide a tri car for 300PHP per way, but you can get it cheaper if you get the number of a local tri car driver (150PHP). They also offer laundry (wash and dry only for 300PHP for 5kg of laundry). They have plenty of rules, but this is a good thing as far as I am concerned as you know where you stand and what to expect from other guests. Overall I would recommend staying here. One recommendation would be for Ken to match the price, or even offer the tri car to Alone Beach area for free once per day per room. Other places we are staying in are offer this service.