BASSANOVA VILLA

Cleanliness: Multiple reviews highlighted clean rooms, sanitary conditions, and well-maintained areas .(based on 7 reviews)

Title: Disappointing Stay at Bassanova - Needs Major Improvements Rating: ★★☆☆☆ (2/5) I recently stayed at Bassanova, and unfortunately, it was a disappointing experience. Here’s why: 1. Defective Air Conditioning: The air conditioning in Room 12 was broken. Despite raising the issue with the front desk, no apologies were offered. Their only solution was to give me a fan, which didn’t help much with the heat. 2. Pool with Strong Chlorine: The pool had such a high chlorine level that when I showered, even my soap struggled to lather. This was quite off-putting. 3. No Late Checkout Flexibility: I booked a hotel-organized island tour that finished around 12nn on a Tuesday, which was a low-occupancy day. I requested a complimentary late checkout until 1 pm, but the hotel showed no leniency, despite it being the off-peak season. 4. Poor F&B Service: The food service was frustratingly slow, with no immediate water service. Worse, the food orders arrived at different times, despite being placed together. 5. Subpar Breakfast: The breakfast options were the worst I’ve encountered—either a plated hotdog and egg or a ham sandwich. This lack of variety was disappointing. 6. Room Maintenance Issues: Room 14 was not well-maintained. There were stained bathroom shower handles, poorly touched-up flooring and toilet bowl, and the bedroom ceiling manhole was nearly collapsing. The only good point was the strong Wi-Fi, but overall, Bassanova has a lot of room for improvement. I wouldn’t recommend it unless they address these issues. It was all aesthetics and poorly managed and maintained.

We loved our stay at Bassa Nova Villa hotel! I traveled to Bohol with my aunt. The property is just around 15 mins away from Bohol-Panglao Airport, very convenient! We like the interiors, very aesthetic and minimalist and is very Bali-inspired. Suggestions: ✅It could be better if you can add more breakfast options such as tocino, tapa, longganisa, etc. ✅There’s no available TV on the room, but it’s fine because there’s FREE Wi-Fi ✅It could be better if they have a better water system because the water pressure is quite low so taking a bath/showers are taking quite a while Overall, we give ⭐️⭐️⭐️⭐️ out of 5. Still had a great experience. Thank you so much, and looking forward to our next visit here! ☺️💚💛🤎