Azul de Panglao Hotel

Convenient location near Alona beach and city center. Friendly, helpful staff. Well-maintained facilities, clean rooms, and high hygiene standards. Peaceful, secure area.

Good service and clean room.

The property was beutifull, but the primary reason I booked this hotel hotel was the late check out. The hotel claimed that check out could happen until 17:00. I have been traveling for 3 days, and was looking forward to a long sleep. Instead, I was woken up after 4-5, hours of fitfull rest. There was also a pen of puppies yapping all morning literally right outside the door of my room. When I explained the situation, the manager on duty displayed zero empathy for my situation; claiming the rooms were fully booked and they couldn't offer the reward. She even had the gall to try to emotionally manipulate me and say I should appreciate that they offer late check out for guest, as no other hotels in the area do. I was visibly shocked, and said. Yes. I know. This is why I chose this hotel over others and paid a premium price. I asked if they could offer me some compensation for the difficulty, but they flat out refused to offer even a partial refund. It's just another example of why I should stay away from the Philippines. I've had so many instances of quasi-scams like this. Pulling bait and switches, and refusing to help after. I also often travel in Thailand, and something like this would never happen. Thai people bend over backwards to fix issues with customers. Filipinos manipulate and take advantage of problems. If you are coming here in hopes of a late check out. Save your money, and be warned.