3-Star Hotels in Panama City

I cannot say enough about the front desk staff person. He was so kind about fixing a mistake I made. And traveling with a toddler is never easy, but we were allowed early check in, which was really above and beyond what we hoped for. All the stars for this stellar experience!!

The hotel is very, very clean. It is centrally located and not far from anything. I reserved a regular room but somehow was upgraded to a suite. I wasn't in the room except to sleep in the evenings, so didn't need the large rooms but upgrading my stay was a pleasant surprise. People rave about the breakfast, even people that live in Panama City. The water in the shower was stuck on scalding hot, but I just jumped in the tub where the water temperature could be changed. As of today, I will stay at the Executive Hotel again.

CONS: -Older building -Room corridor hot & humid a/c -You can hear street noise very clearly and birds through the windows. I was on the 18th floor, shocking -TV reception was terrible, impossible to change caption to English. ***NO WASH RAGS/FACE TOWELS*** just body towels and hand towels. PROS: -Staff is pretty nice. The male staff seemed nice than the women. -Bed and pillow comfy, good shower pressure a/c worked. I was in room 1816 -Housekeeping was good thorough -No elevator issues -Breakfast is DELICIOUS and SOOO many options -Some of the breakfast items rotated daily. My kids and I loved the stewed fish for breakfast but unfortunately it was only there one out of the 4 mornings we were there. -Friday & Saturday there was a dinner buffet ($23 pp) it was worth the price. So good. -I loved how festive the restaurant is during dinner. There seemed to always be a party happening in the event room past the dining room. -There's also live music on the weekends. **my restaurant review above is not for the bar Inna Vega, the food there was yuck. I ordered a mixed salat with the smoked salmon. I thought I was a piece of fish but it was the thin slices you put on a bagel -Pool has free cabanas, nice size pool. It does go to 10ft and no life guard or clear demarcation so watch your kids. I loved the deep end. -The view is amazing from the room and the pool. -There's a little market on the property to the left of the entrance. You can get souvenirs & water for cheap. All in all I recommend this hotel. I traveled with 2 teens. I'm a Mariott Member, I stay in 4.5- 5 stars.

Liked · Nothing went well, the only positive aspect which was actually the reason why I picked this property, is that the room was very large and spacious but itself was not enough to compensate the overall disaster. Disliked · Everything!!! Staff -barely speaking english and not helpful at all. The hotel was the only hotel who refused by HSBC Premium Visa and they were not able to provide any alternative solution, not even a normal bank transfer. Facilities - there was a single furniture or appliance in my room which was in DECENT conditions. I firstly was assigned to room 906 but since BOTH the kitchen since and the toilet were broken, they moved us to 908. LUCKILY was in the same florr since no one from the staff came to help us into moving 12 luggages from one room to the other. Additionally, in the ”new room” the fridge was broken so we wasted some food when we discovered that everything was warm inside. Compensation? Discount? Aplogies? a coupon for a breakfast? ABSOLUTELY NOTHING FROM THE STAFF Cleanliness - all the walls, the windows, the curtains, the sheets, the floors and so one were dirty from dust, paint, different black/brown/white tracks. Sheets with dots, sofas with black stains, floor with paint, bed top covered in dust. Look at the state of the iron table or the coffe machine and tell me about cleanliness. Comfort - the bed were set as queen but were obviously full since we could barely fit in two. Value for money - the 800€ worst spent in my whole life, when I travel I specifically select only 4 stars hotel for a reason and this hotel was absolutely disgusting Bonus question - How was the view from your room? - street and lots of cigarettes under my window as you can see, despite the room was for nonn-smokers Bonus question - Kitchen facilities. First room cold water in the sink broken, I had to burn my hands to clean couple of cups. There was barely 2 forks and one mug despite the room was allocated for3-4 adults, in the first room we did not even have a coffe machine and in the second one the fridge was broken as said.

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

Wasn't as clean as it could be. The staff was okay very lacking. Breakfast was boring, and monotonous ended up just getting breakfast at the malls. Valet basically non existent, annoying taxi service at entrance, really annoyed that there barely were any floor staff especially upon check in. Will stay again because of location and price.

Facilities excellent, rooms always clean. Very good varied breakfast, the only novelty was presented at the entrance because it did not reflect the reservation, I do not share the alternative solution by the establishment because they demanded a guarantee until the novelty was resolved, value that was refunded on the 3rd day.

El hotel cumple con todo lo que se busca: las habitaciones son espaciosas, el servicio funciona muy bien. El desayuno estilo buffet no es tan variado, pero cumple con todo lo necesario para comer bien. Las instalaciones son lindas y agradables, sobretodo el área de la piscina y del bar. El personal en general muy amable y dispuestos a ayudar con todo lo que sea necesario. Lo que si, solicitar habitaciones que no estén cerca del área del bar, pues el fin de semana se escucha bastante el ruido, aunque no llega a ser molesto. La piscina es muy linda. Lo que sí, al parecer guardan cerca los contenedores de basura, porque algunos días, con el calor, se sentía un olor fuerte. Todo lo demás, excelente

The hostal is super cool, the deals at the rooftop bar are great and the drinks are as well. For a single bedroom (not shared) the price is high for not including a private bathroom, but it was neat nonetheless. Awesome food and service.

WONDERFUL hotel. I didn't know what to expect, and booked this hotel without reading reviews. I was very happy!! Hotel looks brand new - everything is updated and looks fresh. Staff is wonderful. We arrived well before check-in time, and were given a room right away. The AC Hotel's location was great - safe, lots of local food places to walk to. I will definitely be staying here again next time I'm in Panama!