Courtyard Panama City

Planning on moving and was looking at land in the area. My stay was great and the staff was so friendly and helpful.

I do not write reviews for compensation. I write reviews to "pay it forward." Follow me and tell others too. Here is my review: Found this hotel on a Thursday afternoon, just prior to the Memorial Weekend. Was the least expensive close to Panama City Beach (PCB). This hotel sits to the front left of Towneplace Suites (for reference). Note: Pier Park, Front Beach Rd, Downtown PCB about 15 minutes away, with little or no traffic. Exterior of building was not flattering on first look. But no issues or concerns throughout our stay. Newly renovated hotel! I repeat... newly renovated (Jan 2024). Parking on 3 sides of building. Pool and hot tub in rear. Pool clean, but hot tub needs a good pressure cleaning. Lobby was quiet. Breakfast must be ordered and is not free. Beautiful astethics. One elevator. Three floors. Rooms were quiet, very functional, full with amenities. Comfortable beds and pillows. Great lighting or lamps all around the room, lots of TV channels, good size fridge and microwave. Clean and hot shower. Eric and Robert were extremely helpful. From entrance on day 1 to exit on day 4. Whether it was questions about local eateries, or activities, their personal assistance was above reproach. Took time to open a visitors map and guide around the area, and answered all of our questions. Customer service is top notch and these gentlemen deserved to be recognized. (We had driven from 3.5 hours away, and not familiar with the area). Primary road (23rd Street) is less than a block away. Most chain restaurants and shopping is located on this road, which runs parallel to the hotel. Tyndall Credit Union and Navy Federal Credit Union bank and ATM are within walking distance. Ask the hotel for a visitors map. It helps too. I would most definitely recommend!

We stayed one night at the Courtyard in Panama City. It was a great price considering it was spring break. The whole hotel appears to have been renovated recently. The hotel and room was clean; however, we were given a two-queen room rather than the king room we booked. Overall, it was a decent place to stay but nothing particularly special.

The location was clean, and spacious. I was in the area on a business trip and had recently had surgery. As a result, I needed some additional accommodations and assistance from staff. The employees on shift were friendly and EXTREMELY helpful. This is a good location for business travel (convenient to major roadways, and amenities), or short-term trips. I highly recommend!

My wife and I arrived after midnight. We had worked all day and driven several hours to Pnanma City. When we arrived the lobby doors were locked for security and a sign directed you to use your room key or pick up a phone that was on the wall. As we had no key, I picked up the phone. It rang between 20-30 times and was then answered. The lady advised she was on the third floor and would be down shortly. A few minutes later, she arrived and unlocked the door. She checked us in without incident and was friendly. As I was extremely tired from a 20-hour day, I just wanted to get to sleep, so we went straight up to the room. My wife immediately noted several medium lengths to long black hairs in the room. They were on the floor in the bathroom, in the sink, in the shower. We were both too tired to address the situation at that time, so we took some pictures to address it in the morning. We cleaned the hair up and went to sleep. In the morning, we approached the desk clerk and explained what had happened. Her response was a little terse and caught me off guard. She wanted to know why it was not reported when we noticed the issue. I explained I was tired and a little cranky and felt it would be better to address the situation when rested and less apt to be impolite. We attempted to show the pictures, but she seemed somewhat ambivalent. We told her all we wanted was for the room to be cleaned while we were gone for the day and her attitude seemed to mellow. She said she would notify the general manager of our concern. When we got back, the room was cleaned, and all the hair was gone. We were not contacted further. Many of my reviews talk about how issues arise, and I try not to judge the issue, but rather how it is addressed. I do not think this was handled in the best way possible. As for the rest of the hotel, it was clean, and the public areas were nice. The location is okay, but not great. We chose this as it was the closest Bonvoy property to our son's residence. I think I would drive a little further on future visits.

Room was very good, clean, and hotel was located in a good area, near shopping and many restaurants. Plenty of space in room, including a couch. The bed was very comfortable. Only minor issue was the thermostat needed to be fixed, as when the door would shut, if it shut too hard the thermostat would go dark and not work.