SureStay Plus Hotel by Best Western Mountain View Guest Reviews
4/5
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service4.1
Cleanliness4.0
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All reviews(55)
Positive reviews(51)
Reviews with photos/video(8)
Great location(13)
Awesome stay(10)
Delicious breakfast(9)
Friendly staff(7)
Convenient location(7)
Amenities were average(6)
Negative reviews(4)
Guest User
Room With Two Queen Beds
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Nice place to stay for travelling, spacious room which can be lived for four family members.
Sasithorn
1 King Bed, Non-Smoking, Wi-Fi
Stayed in Jun 2024
Couples
3 review
3.7/5
Posted on Sep 18, 2024
It’s a good location. Not far from Shoreline Amphitheater. Simple breakfast
eeeaaannn
1 King Bed, Non-Smoking, Wi-Fi
Stayed in Dec 2024
Solo travelers
19 review
3.2/5
Posted on Feb 8, 2025
Just normal motel not hotel
Wan Shi
Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking
Stayed in Apr 2024
Couples
19 review
5.0/5
Outstanding
Posted on May 12, 2024
Value for money stay. Breakfast was simple but good.
Hung Ngo Phi
Two Queen Room
Stayed in Jan 2024
Family
7 review
3.7/5
Posted on Feb 25, 2024
A bit old
Free parking
Great location
Breakfast ok
Guest User
Two Queen Room
Stayed in Jul 2022
Family
14 review
4.0/5
Very Good
Posted on Aug 21, 2022
The location is very convenient and close to shopping area! The breakfast is nice and people are friendly! The best pillows I tried for my trip!
Guest User
1 King Bed, Non-Smoking, Wi-Fi
Stayed in Jan 2025
Couples
53 review
4.2/5
Very Good
Posted on Feb 10, 2025
The room is in a great location and is very convenient to go anywhere. Basically, you can drive to any attraction in Silicon Valley in about ten minutes. The breakfast is also good, with standard American breakfast. Parking is free and very convenient.
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Guest User
2 Queen Beds, Non-Smoking, Wi-Fi
Stayed in Dec 2024
Travel with friends
42 review
3.7/5
Posted on Jan 17, 2025
The hotel is very conveniently located. There is a Walmart supermarket nearby for shopping and restaurants. It is close to Google and Stanford University.
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Poploli
1 King Bed, Non-Smoking, Wi-Fi
Stayed in Nov 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Comfortable and spacious room, very old school atmosphere, standard motel architectural style, palm trees in the yard, next to Stanford University, good security, not far from gas station and IN-N-OUT Burger, fast food restaurant across the street, free parking, and even more surprising is that the motel also provides breakfast, can you stand this
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Guest User
Room With Two Queen Beds
Stayed in Jul 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Aug 20, 2024
Service: The guy at the front desk was very enthusiastic and helped us take our luggage to the second floor.
Hygiene: I feel that this room is also quite old, and there is dust in some places, but it is generally good.
Environment: Parking is very convenient, free parking, and there are plenty of parking spaces
Facilities: The hotel has free breakfast in the morning. Although it is simple, the quality is good, with coffee, bread, and juice, and the restaurant can get hot water
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Guest User
1 King Bed, Non-Smoking, Wi-Fi
Stayed in Jan 2025
Business travelers
2 review
3.7/5
Posted on Feb 17, 2025
The overall feeling is OK, but the room was not cleaned after 2 days. I don't know why. I could hear the sound of raindrops when it rained, but it was pretty quiet otherwise.
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Guest User
2 Queen Beds, Non-Smoking, Wi-Fi
Stayed in Jan 2025
Family
2 review
1.0/5
Posted on Feb 11, 2025
The things I forgot to put in the room were missing. I have stayed in so many hotels and never lost anything. I really give a bad review to this hotel!
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Guest User
1 King Bed, Non-Smoking, Wi-Fi
Stayed in Jan 2025
Couples
4 review
3.8/5
Good
Posted on Feb 16, 2025
The room was clean and there were no problems.
This motel has two floors and no elevator. We chose a room on the first floor so that we didn't have to carry luggage. The guests in the next room were quite noisy. They talked a little loudly at the door in the afternoon, but it was not noisy when we slept at night.
The surrounding environment is quite quiet
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Guest User
2 Queen Beds, Non-Smoking, Wi-Fi
Stayed in Dec 2024
Family
1 review
2.7/5
Posted on Jan 31, 2025
1. The neighbor has a dog and the dog will bark at the slightest noise.
2. The bathroom was dirty and the silicone around the bathtub was moldy.
3. The bathroom exhaust fan is as loud as a tractor
4. There were wet footprints on the floor when I first moved in
5. The drains of the bathtub and sink are blocked
5. The front desk is friendly, but can't solve all the above problems
6. Great location
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Guest User
2 Queen Beds, Non-Smoking, Wi-Fi
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 23, 2025
After three days of staying here, I feel that the price/performance ratio is very high. First of all, the location is excellent, not too far from Stanford University, Apple and Google headquarters. The breakfast is simple, but acceptable. The light and exhaust fan in the bathroom have the same switch, which is a little inconvenient, because the exhaust fan is quite noisy. I was a little uncomfortable on the first day, but I got used to it later. Overall satisfied, I will consider staying here next time