Zafiro Palace Palmanova

Fantastic Resort with great facilities Really enjoyed the meals, excellent quality and variety of food.

We usually stay at the Zafiro Hotel in Palmanova, but this year we decided to try something new and booked the Zafiro Palace. It was also our first time holidaying in April, and we were pleasantly surprised by the whole experience. Although both hotels fall under the same brand, they feel quite different. Zafiro Palace is noticeably more modern in design.. clean, stylish, and thoughtfully laid out. The reception and bar area is beautiful, and the welcome drink on arrival was a lovely touch. The restaurants are well furnished and visually appealing. Our room was spacious with a large balcony, and the mini bar (restocked daily and included in the all-inclusive package) was a nice extra, even though we barely touched it. Breakfast was perfect, and lunch at La Veranda offered plenty of choice. Dinner at the buffet could have been hotter, but it was decent and did the job. We upgraded to all-inclusive when we arrived, and we’re glad we did, especially for the drinks. The cocktail menu was excellent, and unlike other resorts, drinks were served in elegant glassware rather than plastic branded cups. It made the experience feel more premium, and we actually enjoyed the drinks rather than just drinking to “get our money’s worth.” The female bartender made a particularly good Old Fashioned! We also dined at the Japanese and Italian à la carte restaurants, which were both lovely. The female staff were especially attentive, and welcome drinks in the restaurants added a nice touch. The decor in each was so unique that it felt like we’d left the resort for the evening. One thing worth noting: inflatable lilos and rubber rings weren’t allowed in the pools, a first for us, and something we only learned when the lifeguard told us. Not a big deal, but it would’ve been helpful to know in advance. Because of this, our kids preferred the Dome Pool, which, unlike in the other local Zafiro hotel, is located separately, a short walk from the main pool. This meant we usually sat and watched the children as there isn’t a ‘big pool’ in that area and children must be supervised at all times. I imagine in the summer months it would be impossible to get a sun lounger facing the kids dome. It’s definitely a family-friendly resort, and I honestly wouldn’t recommend it to couples looking for a quiet, peaceful getaway. There were lots of babies and children, often loud, which was fine for us as a young family, and we totally empathise with parents of unsettled kids. But if I were travelling without children, I can imagine finding it a bit overwhelming. The only real downside was the gym experience. Each time we went (5 out of 7 days), there were young kids, some as young as 8 or 9 on treadmills, playing with weights, and running around. When my husband raised this with the spa reception, the staff explained that because the indoor pool was temporarily closed, children were allowed in the gym if accompanied by an adult. Still, it felt like a real safety issue and was qui

The best hotel I have stayed in. If you can, you must stay here. I have stayed here twice with my wife and children and the staff are so attentive. I wish I be there now sipping on one of the amazing drinks they offer. This hotel is very special and the staff are the reason for this. 10/10 from me.

We managed to escaping the cold and wet weather at home (NL) and found ourselves in a beautiful and relatively quiet hotel. Although we arrived late in the season, all facilities seemed to be open/available, which was great! We had the (unheated) pool direcly connected to our 'garden' and the kids pool (partially heated) with slides in front of our room. AMAZING when you're with a small kid.And, lifeguards everywhere. Food at the buffet was good (not super) and there was (just) enough choise for our 8 day stay. I might sound a bit critic here, but truthfully, that's kindof the only thing I that I feel could improve. The staf was very friendly, throughout the entire hotel. Location was perfect as well. Very clone to the beach and center (where there's also pleanty of choice to sit down and have a drink, or eat). So yeah, maybe not cheap, but conclusion: we've enjoied!

This was our second visit and again it was an amazing holiday with our kids (8+11 years). Our room was great with a private Hot tub on the roof terrace. The staff again were all amazing. The Breakfast is incredible. Its also very close to the beach. This year they heated the kids pools (and 1 adult pool) for the whole week (the last week of the hotel being open) and this made a massive difference to 2023 when it was heated for just one day. Hopefully they keep that policy for future years.

This was a brilliant hotel for a relaxing family holiday. Positives: clean pools, lovely staff (waiters Juan and Angel, and barman Angel) went above and beyond to make our holiday special. They were friendly and a credit to the hotel - taking pride in their job. Buffet food for breakfast and dinner - a nice range of food - different freshly cooked meats and fish in the evenings, with a range of salads. You will not go hungry. The desserts were different each night and delicious. If you use the three a la carte restaurants you need to book but it’s worth it. We tried the Mediterranean one and Italian one and they were sensational. Fine dining on holiday ☺️ The spa was nice to relax in on cooler days. The room was spacious for a family of four and clean swimming and shower towels each day if you need them. The children’s pool area (heated pools) were behind blocks 1&2 but had plenty of sun loungers around the pool. The big pool and swim up pools were not heated - once in we warmed up (but we went in October!!). The oasis adult only pool was heated a nice to swim in. The buffet breakfast closes at 10:30 but the Veranda snack bar opens at 10:30-5 and serves food from 12-4 (lovely salads, burgers, fish dishes). A short 5 mins walk to the lovely beaches - use your room key to go out the gate rather than needing to walk up and around the hotel. Negatives: pool swim up bar was closed (probably due to little occupancy/staff cover). Also can’t use inflatables in the pool (even small ones) no ice creams/cones for children (although you can get ice cream desserts from the snack bar) - this didn’t bother our children. The hotel was very clean and they maintained the beautiful grass/flowers areas. We left on the day the hotel closed for the season and they hadn’t ran out of anything. We could still get our cocktails and milkshakes for the children. If you would like a nice relaxing holiday experience, with delicious food then this is the place for you. If you want water sports, tennis etc then go else where. The staff were lovely and I’d happily go back. 💯 recommend this hotel.