Guest User
June 23, 2025
We stayed AI in a Magnus room for 7 nights. Family of four with two kids age 7 & 10. Reception staff very welcoming and friendly at check in. Room was spacious, comfortable & clean with daily housekeeping. Shower was ok, hot water a bit temperamental at times. Balcony a good size and whirlpool in Magnus room is a nice extra. We mostly used the main pool area which had a separate kids section and main pool was nice and clean. We only went round to the kids pools when the girls wanted a go on the slides as they preferred the main pool. I found the pool on the kids side to be less clean. There seemed to be enough sunbeds on kids side and seen a few extra beds being brought round there. The sunbeds at the main pool area were usually all reserved by 8am although the ‘maximum 40 minute reservation’ rule for unattended sunbeds seemed to be enforced by staff most of the time. It was more strict in the morning prior to the pool opening at 10am and in some cases staff were removing towels within 5-10 mins of beds being left unattended. Generally if you choose to reserve a bed/s earlier in morning before the pool opens you need to stay there. More sunbeds would be good although it would make it tighter for space. There was plenty of tables/chairs to base yourself at as everything is in one area although this won’t suit everyone. AI snacks were fine and always plenty available, pizza, pasta, hotdogs, burgers, onion rings, chips, salad, fruit, cakes, ice cream. AI drinks were fine, self serve beer, soft drinks & hot drinks and ordered cocktails/slushies etc at bar. Restaurant food was alright and what we expected. Breakfast was the best. Entertainment at night was varied and ok quality. I’m pretty sure you would hear the entertainment from any room because of where it is based and it goes on till 11pm so if this would bother you then probably not for you. It can be a bit noisy at night with guests returning to their rooms between 11pm-12pm. We weren’t personally bothered by this as our kids slept through (they were in bed asleep by 10ish most nights) but again, be aware if this would bother you. We didn’t use the kids club or games room so unable to comment. During the day the staff work hard to get guests involved in the activities. All of the staff work extremely hard to keep the hotel clean, tidy and running smoothly. Considering there is only one bar, we never waited long at all for drinks day or night. We had a leak in our room and within 5 mins of reporting this the maintenance team arrived and repaired this. Location of the hotel is great, there are shops, restaurants and beach within 10 min walk. Overall we had a great, relaxing family holiday and I think Fergus hotel is good value for money. We like trying different places but would consider returning here for a family holiday.