Globales Palmanova

Third stay at hotel, always very clean and food good again always found something to have, tapas was nice. Only problem we found was the tokens for drinks at pool bar, having to queue for up to 15 mins one day just to hand cups back to get tokens back, one day I just left them on counter as I’d had enough ! Next day went to bar got our drinks and was handed them then the barman who is not particularly friendly said tokens, I explained that I didn’t have any due to the wait yesterday and he took the drinks back off me and tipped them down the sink and said no token no drink! My sister then went to bar had no tokens and was given a drink! This barman picks and chooses who he serves without tokens and is never polite. The other thing that was annoying people up everyday very early to put towels on loungers then disappear not enough loungers then. We found entertainment quite good, and Davide was very entertaining!

Just back from 1 week stay ! Although hotel itself is spotless throughout , the food is awful ! And always cold had to heat it up in microwave! Always large queue at pool bar when opens until closes as one or two bar staff on so I tended to do without a drink at times bed uncomfortable and awful flat pillows room itself ok , clean spacious we overlooked apartment block facing and no net curtains no privacy ! Hotel is situated in good spot very near beach , entertainment just ok ! Enjoying staff with family but unfortunately wouldn’t go back

Not a 4* more like a 2*, walls a paper thin can hear everyone around you in the room talking, keeping us awake till gone 5am. Food was stone cold 24/7, had to eat out everyday and every meal even tho we paid for all inclusive was a waste! They don’t clean bedding, we had blood spots on our pillows for two days in till we grabbed a cleaning lady and ted her to change it after we caught them coming out of our room after cleaning it! I am starving and tired. Not a well deserved break.

Firstly, after reading the negative reviews beforehand we kept an open mind hoping it wasn't that bad. And we were right not to be influenced by the negative reviews. This is a lovely hotel and spotlessly clean. We stayed on the 6th floor with sea view which I would recommend paying the extra for. People comment on the noise. It's only noisy because of guests talking in the hallway etc loudly (sometimes shouting to each other across the hall, inappropriate) and the hotel have no control over this and it's unfair to give a negative to the hotel, this is outwith their control. Yes the lifts are small but it wasn't that bad and you don't wait that long. The food - myself being gluten free I asked the staff for advice what I could eat. The staff are very helpful and the food had allergy labels. Some improvements that could be made; a gluten free corner, having gluten free bread and cereals etc available without having to ask, a gluten free only toaster. The food isn't always hot. And the blonde female member of staff on the grill with the unfriendly face would touch raw chicken/meat and cooked chicken/meat with the same gloves without washing her hands/gloves. This made me uncomfortable and no confidence in eating from the grill. The other staff members cooking on the grill had good hand hygiene and there were no issues with their cooking. Apart from that we always found something to eat. The VIP upgrade was worth it for the comfortable sun beds alone. So chilled there and no queue for the bar. VIP bar has coffee, soft drinks, beer, wine, prosecco, snacks and fresh fruit. This wasn't an issue for us personally but listening to other guests worth Overall this is a really good hotel. Great location. Hard working staff. And we would certainly return.

We came on the 3rd may for 10 nights, the hotel is very clean and rooms are cleaned daily with fresh towels and bedding. The entertainment on a night was abit boring unless you like bingo. Davide one of the entertainment staff was very nice and funny! The pool bar was the only bar open all day until 6 which i think is abit poor. The food in the resturant wasnt the best, as a picky eater i mostly just ate chips and pasta which isnt want you want on your holidays. Other than that lovely location 5 mins to the beach, mini golf round the corner of the hotel with a little shop with all the goods you would want.