Globales Palmanova Palace

Consistently praised for spacious, clean rooms and friendly, accommodating staff. Convenient location near beach, shops, and restaurants. Comfortable beds and powerful showers receive particular praise.

Definitely not a 4 star, more like 3 star plus. Food at best is lukewarm and obviously recycling lunch into dinner and dinner into lunch. Having to queue with your token for a drink is pretty demeaning and then the angry barman just slams it down. For value for money it was actually that poor that we checked out after 3 days and moved to another hotel, on checking out we weren’t even asked why we were doing so. Won’t be back obviously

Our group was 2 in their 30s, 18,16 and 15yr old. I'll start by saying this is probably a great hotel for the younger groups who don't really care about facilities. I want to also express how wonderful the whole staff at this hotel are, very polite and extremely attentive. Overall though we were disappointed with this hotel. It looks so much better on the pictures. The pool area is tiny. My KIDS were shouted at in the pool for slightly splashing and raising their voices. When in the pool you have to be silent and serious and that was shocking to me. They were not allowed to have fun in there. At one point I had to ask the lifeguard to get off of her high horse. Also be careful leaving belongings when you get in the pool. We has a wireless speaker stolen in literally a few minutes of being gone. We also had 3 towels stolen in a week which is an absolute joke. The food was abysmal. Sorry. We are not fussy eaters but go on holiday around 4 times a year, always all inclusive and this was one of the worst dining experiences we've had. We paid all inclusive and still had to spend almost 2000 eating out for 5 of us in a week. The kids would not touch it. On the plus side there was always a great selection of pastries but being celiac that's out of the question. Even the fruit was the same 3 fruits everyday, water melon, melon and orange, occasionally kiwi. . If you can eat melon and pastry you are fine. Went to get toast one morning and there was the slight green dusting of mould on and by god that is disgusting. The breakfast was repeated the same everyday. The only upside is the pool snack bar was great and the only food my kids would tolerate. The bar staff were great but kept giving me alcohol free almost cocktails. Come on, I'm a fully grown adult. I even saw them refusing some lads drinks because they had been up 5 mins before and got one. Sorry but that's not acceptable when people have paid for all inclusive and the bar man clearly needs teaching that. Be aware that there are 2 sockets in the room that give out bare minimum electricity. My phone would be on charge all night and still be at 60% it was a challenge getting everyone's electronics charged. We bought an extension lead and that kind of helped. Very noisy on a night with the groups sat at the bottom of our rooms, shouting even fighting 2 nights. Not whst you want on a holiday. There's NOWHERE to get a coffee before breakfast opens. I was so wound up about this. I'm up at 6am every morning and coffee is an essential. I'd take a kettle if you do try this hotel because many people I spoke to had the same problem Cleaner was wonderful. Rooms spotless. Overall great staff, terrible experience There was a globales palmanova next door, much better hotel and when on the return coach and journey home, everyone I spoke to loved that hotel so if you can afford the slight increase, choose thst hotel or the amazing globales Saint Lucia. ××× in response to the owner××× If the staff didn't report m