Palm Beach Retreat

Unfortunately this "hotel" was the biggest disappointment on our trip and I want to give people a heads up before they decide to stay here. We stayed in Room 10 for 5 nights, so I can only comment on the condition of our room and experience. Pro: 1) Was pretty quiet, didn't seem to be a lot of other guests there. location is off the main path so it was a quiet area. Was in a residential area needed google maps to make it there. 2) Pool was older, with loose light fixture underwater and leaking retaining wall, but it was nice and the kids enjoyed it. 3) Housekeeping made beds, swept every day and was polite and nice, She was a positive of this stay, we saw her more then anyone else. Only changed sheets and towels every 5th day. 4) Air Conditioning worked well, Tv worked and had a decent amount of channels. Cons: 1) Landlady was unreachable. We were able to locate her to check in, and that was the last we saw of her. Her phone was constantly turned off, and she did not answer her door (right by entrance, unmarked), even when I could hear the TV inside. Could not locate her to checkout, so we just left the key in our door, and left. Also language barrier with staff, minimal English. 2) Roommates, See attached photos, we found a massive spider, a giant cockroach, and there was a lizard hiding under the sink. (did not get a picture of that one). We had to double check all our luggage as we packed to make sure we weren't bringing home any unwanted visitors. 3) Room itself was nice enough, but the closer you looked the worse it got, The window by the stove was not installed properly and the whole frame and window shook in the wind, banging around all night, had to jam towels into it to keep it quiet. No rugs or carpet anywhere, was a safety hazard in bathroom once it got wet. Stove used a propane tank that was located under the sink, and we needed to cook with the windows open to keep the fumes down to a minimum, it did had stove hood, but not enough electrical plugs between fridge, stove and hood to have it plugged in, cord just hangs there. Both headboards not attached to bed, so they also would bang. 4) Sink in bathroom had draining issues and would backup with minimal use, tub is old, was peeling and the shape of the showerhead sprayed water outside the tub causing water to be all over the step into the tub (major slip hazard). No electrical outlets in bathroom. 5) website states breakfast included, we booked upon this information thinking we could save some money with one less meal, but was told by the landlady that there was NO breakfast. 6) No fire detectors, small fire extinguisher in hallway. Front door to hotel is always open, and room doors are hollow-interior doors with ONLY key/Push-button lock, NO deadbolts, felt VERY unsecure. Neutral: 1) Could not flush toilet paper, but that seems to be an issue on the island overall, so I wasn't too concerned about that one. 2) "Walkable" to Palm Beach nightlife, but very questionabl

Very Affordable! This location is a 10 minute walk to the ***** of main attractions. The beds were nice and comfortable

This is a great place to stay if you're looking for an affordable option. While it’s not a 5-star property, it offers everything you need, and I’d give it a 5/5 rating when you factor in the price and all the amenities included. The staff is friendly, and they even allowed us to hang out by the pool after checkout.

There was no recorded reservation when I got there. They found me a room close by for the first night. The staff was great. The room was ok, air conditioner needed fixing and no hot water for showers.