La Marsa Vacances

The rooms above reception have been renovated. However the bungalows have not. They are in desperate need of an update. The hotel is at least fifteen minutes walk from Mondello beach. It has free and secure parking and a laundry which is a positive. There's a beach and deck chairs included but you need to go down a ladder to enter the water and you won't be able to touch the bottom so you need to be a confident swimmer. There's a pool and tennis court. Beach towels and a pool cap will cost you extra each day. There's a fabulous market / deli across the road if you're on a budget. Judith was the best employee we encountered. She helped us immensely with good tips on navigating Palermo and Cefalu. It's a great spot to take a break in between tours for a rest. Breakfast was ok as well.

This property has some reasonable photography on website but being here is not quite the same. I had 2 rooms as my wife and I were heading off elsewhere for work whilst the children stayed with grandparents. Room 1: Clean but very basic. Air con unit broken. Spent 1 hour to try and get sorted but had to move rooms in the end. Room 1.2: new room had air con that worked. Still basic. Shower broken but replaced with hand held head. Had to move the crib and luggage without any help. Light coming off ceiling - exposed wires. Room 2: air con working. Room basic. Noise from bar next door kept everyone awake as it backs on to it. Noise from air con unit making high pitched noise periodically in middle of the night. Shower head not working properly, water falling out in a straight line almost against wall. Hot water in both rooms available but shower will swap from cold to hot and back at random. Broken glass on private terrace wall. Misc: - told by reception, as residents we could reserve beds by pool from 0900. Life guard arguing it’s 0930. - unable to get lunch until 1400. Only able to get deli snacks for lunch from 1230. Not ideal for children. - told I would be charged €15 per day for a crib for 6 month old baby (€105 total). Could buy one and burn it when leaving for less…and preferable. - restaurant, 1 waiter taking orders for every table. Takes ages to order. - was told on 1 day breakfast had finished the croissants for day despite it being 0930 (finish 1000