Guest User
August 23, 2024
Just returned from a wonderful week's stay at this amazing hotel. The hotel is stunning with an incredible view and the rooms are very, very comfortable. From arrival to departure the entire hotel team have only one aim, to ensure that their guests receive the best possible service and always with a smile. Their pride in the job, training, professionalism and service is outstanding. Warm welcome and goodbye from the door staff, super efficient and helpful check in and check out. Nothing is too much trouble and no sooner said than done. Special mention to the concierge desk especially Philip and Anastasia who were amazing at what they do. The pool service was the best we have experienced and they all work so hard to make sure you have everything needed. Special mention to Massimo, Vincenzo, Antonio and Francesco in Florio outstanding welcome, top notch service and always the best table. Thank you for the birthday cake too Vincenzo. Thanks also to Giovanni, Lucca and Mario in the bar. Excellent service and spectacular view. The shuttle was a great service we used daiky and thanks also to the housekeeping who make your stay so comfortable. We have been lucky to have stayed at 5 other RF hotels which were all very special and Villa Agiea is by far the best and it is the staff who make all the difference. Can't wait to return.