Hotels near Galliano Shopping S.R.L., Palermo

My rating is more 4.5. Centrally located, easy walk to restaurants and major sites. I’m not sure why there are so many negative comments about the staff; honestly, all of our interactions were fantastic. Front desk staff helpful and knew our room number. We interacted with various front desk staffs frequently. It was nice to drop off our adorable 5 lb key at the front desk! . Breakfast was generous and abundant. It is in the most gorgeous dining area I have ever had the pleasure of experiencing. I indulged in some scrambled eggs and bacon; a welcome addition after days of continental bfasts. I had been sick and took a tray to the room to eat for 3 days, not wanting to get other travelers I’ll. Every morning, lovely Inacia, one of the staff members, efficiently put a tray together for me with a smile. The staff worked hard to restock the food and cups/plates. Barbara was our floor maid and always pleasant, had a smile, and helpful. Our TV’s did not work and each maintenance person was helpful and hilarious. It turns out when you do get the tv on, there’s only bbc! But we are not there to watch tv. The hotel is a former palazzo and it is somewhat of a maze, but that’s part of the Italian adventure. It’s a gorgeous hotel and may not be the most updated, but we found it quiet, comfortable, and unobtrusive. Umbrellas available at the front desk for rainy days. We ate at primi piatti across the street but would have tried the hotel restaurant had we another day and I was not under the weather. Bravo to the Eurostar Team- you made our Palermo trip special!

We have loved our stay. The room was very spacious, the location unbeatable and the service was friendly. This hotel is sophisticated, tasteful and wonderfully affordable. Some remarks: on Saturday night the music from the rooftop was loud. Our bathroom toilet was a bit smelly, but not unbearably so. We had drinks on the rooftop, where there was w nice urban vibe.Breakfast was delicious.

We had a good stay at this hotel. Room was large, furniture abit dated and air con. Room also had a fridge. Clean rooms, staff were super friendly. Hotel is 10-15 minutes walk to the historic centre. Breakfast was lovely also. Good value hotel with 24 hour reception. Only downside is the noisy plumbing every time someone uses the loo, the room next to it can hear it.

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

There are no dishes in the room except for two paper cups.:( We asked for two cups, but they gave us plastic ones. This is strange, because the hotel has a bar and a restaurant. Breakfasts are delicious. The location is a bit far from the center and in a rather dirty area, but there is a beach nearby (albeit very dirty) and a nice tourist promenade with cool restaurants for dinner. The cleanliness does not correspond to 4*, the rooms are very old.

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

After EasyJet cancelled our flight as we were boarding our late evening flight we found ourselves being ferried to this small town miles from the airport and arrived at 5am along with 50 other tired and harried passengers to be met by a smiling and very efficient manager who dispensed with the usual checking in - he had all 50 guests in bedrooms within 15 minutes. The bedrooms were clean comfortable air conditioned and mostly with balconies and we were all asleep by 530am. The next day he had arranged breakfast for the extra 50 guests and then a delicious lunch . The manager and his amazing staff put up our constant queries about being collected, fixed us drinks at the bar, and provided a reassuring presence at a very stressful time. The hotel itself was comfortable, airy and spacious; our room was not wanting and the fresh bed and well appointed bathroom ensured that we felt as human as possible under the difficult circumstances. We landed on our feet in an unlikely town but realised you should never judge a book by its cover.

An improbable villa! Spacious, clean, tastefully decorated and well-equipped rooms. Our room had a large private balcony. You can enjoy another huge shared terrace with chairs and deckchairs... there is a garden with nooks and crannies, everything is clean and maintained. Go up to see the panoramic view, room stocked with books and binoculars. Breakfast is royal, outside or inside depending on the weather. Common room with kitchen and fridge. The 2 brothers who own it give advice for visiting the region. Small beaches and nearby beaches. All this 30 km from Palermo... €72.50 for 2! INCREDIBLE + easy parking on the street