The Zuri Hotel Palembang

The Zuri Hotel Palembang Reviews

The Zuri Hotel Palembang

Area Transmart, Jl. Radial No.1371, 26 Ilir, Bukit Kecil, Palembang City, Palembang, South Sumatra, 30134, IndonesiaSee Hotel Details
The Zuri Hotel Palembang
The Zuri Hotel PalembangThe Zuri Hotel PalembangThe Zuri Hotel Palembang
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1 night

Guest Reviews

9.3/10
Great
354 review
Verified reviews
Location9.3
Amenities9.4
Service9.3
Cleanliness9.3
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All reviews(354)
Positive reviews(351)
Reviews with photos/video(136)
Awesome stay(46)
Great service(28)
Delicious breakfast(18)
Great swimming pool(11)
Located downtown(7)
Perfect for business trips(6)
Convenient for shopping(6)
Many amenities(5)
Negative reviews(3)
Darman Mingg
Superior Twin Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 9, 2025
As good as it's claimed. Excellent facilities compared with it's competitors. Has a lot of food variety on breakfast with traditional specialties.
Response from Property: Hi Mr. Darman Mingg,We're delighted to know that our facilities met your expectations and stood out compared to others. We're especially glad you enjoyed our breakfast selection, including the traditional specialties we take pride in.We hope to welcome you back soon for another pleasant stay. Thank you for your review.Best Regards,Darwin Siahaan(General Manager)
Mybe
Superior Twin Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 19, 2025
the zuri hotel ter the best di palembang
Response from Property: Selamat Siang Bapak/Ibu.Terima kasih telah membagikan pengalaman terbaik nya selama menginap di The Zuri Hotel Palembang. Review positif yang bapak/ibu berikan sangat berkesan di hati kami. Kami akan nantikan kunjungannya yang selanjutnya dengan pengalaman menginap yang lebih menyenangkan! Stay safe and stay healthy :)Salam Hangat,Darwin Siahaan(General Manager)
Hendriadi
Superior Twin Room
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 27, 2025
Nice and clean room, good service
Response from Property: Dear, Mr. HendriadiThank you for choosing The Zuri Hotel Palembang as your acommodation to stay in Palembang city. Such an honoured to know that you have a pleasant stay in our hotel. Thank you for your 5 stars rating! We will be looking forward for your next visiting. Stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)
Guest User
Superior Double Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 28, 2025
Every weekend nginep sini.
Response from Property: Selamat Sore Bapak/Ibu..Terima kasih telah memilih The Zuri Hotel Palembang sebagai akomodasi staycation bersama keluarga. Senang mendapatkan penilaian bintang sempurna dari salah satu Repeater Guest kami. Kami nantikan kunjungannya yang selanjutnya dengan pengalaman menginap yang lebih menyenangkan! Stay safe and stay healthy :)Salam Hangat,Darwin Siahaan(General Manager)
Anonymous User
Deluxe Room
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 4, 2025
we stay at 2 different type of rooms, first we got room 2011 then the third night we move to 1902, but we found used tissue on our bedsheet at room 1902.
Response from Property: Dear, Mr/Mrs..Thanky you for choosing The Zuri Hotel Palembang as your accommodation to stay in Palembang city. We are sorry for the issue about 1902 room's bed sheets and our linen staff is going to check, so this accident won't happen anymore.Hopefully we can see you soon in your next visiting with our excellent service, stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Family
7 review
5.5/10
Posted on Dec 26, 2024
Overrated hotel. Room too small, not conducive. To upgrade additional 800rb per night. No drawers at all. Small window room and pool closes 6pm. There's cheaper and better amenities hotel within the area
Response from Property: Dear, Mr/Mrs..Thank you for choosing The Zuri Hotel Palembang as your accommodation to stay in Palembang city. Your reservation is Superior Twin Room and if you like to upgrade your room into 1 large bed, at that time 1 large bed was available in Deluxe room. Deluxe room has spacious room 32 meter square with sofa bed and king size bed, deluxe room is higher type than superior.Our Sky Pool operates from 6 am to 6 pm and Sky Longue from 10 am to 12 midnight. That's all the information that we would like to tell and hopefully you can understand the point. Hopefully this doesn't make you hesitate to comeback into The Zuri Hotel Palembang. Stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)
Pinayungan
Superior Double Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on May 31, 2025
Goodd
Response from Property: Dear Mr. PinayunganThank you for sharing your great experiences during your stay in The Zuri Hotel Palembang. You five stars rating meant a lot for us! We will be looking forward for your next visiting, stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)
Alok
Superior Double Room
Stayed in Apr 2025
Solo traveler
43 review
7.0/10
Posted on May 22, 2025
Big hotel. But the room is normal. Feel like budget hotel inside room. But pool and gym are the best I have seen in many hotels. Very close to a mall but that mall is deserted.
Response from Property: Dear, Mr. AlokThank you for sharing your great experiences during your stay in The Zuri Hotel Palembang. We are so glad to know that you enjoy our facilities with the view of Palembang city. We will be looking forward for your next visiting with more exciting experiences! Stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)
Guest User
Superior Twin Room
Stayed in Mar 2025
Business traveler
46 review
9.5/10
Amazing
Posted on May 25, 2025
This is another good Zuri hotel in Indonesia, sitting in the city center and near to the airport. Good room with good breakfast. Price is so affordable.
Response from Property: Dear Mr. Francis,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our central location, comfortable room, and satisfying breakfast. It’s also great to know that you found our pricing to be affordable.Your positive feedback truly encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit to The Zuri Palembang.Best Regards,Darwin Siahaan(General Manager)
iman
Superior Twin Room
Stayed in Oct 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 27, 2024
Next time check in lagi .
Response from Property: Good Afternoon Mr. Iman Thank you very much for your review! We are glad to hear that you are planning to stay with us again. We look forward to welcoming you and your family back and will make sure your experience is even more enjoyable. Please do not hesitate to contact us if you have any special needs during your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan General Manager
Guest User
Superior Twin Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 4, 2024
Baguss pelayanan ramah mantapp
Response from Property: Good Morning Sir/Madam.., Thank you very much for your positive review, We are very happy to hear that you are satisfied with our friendly service and the quality we provide. We always strive to provide the best experience for each of our guests. Hopefully we can welcome you back here soon. Thank you for your support, and we hope you always feel comfortable in our place. Best Regards, Darwin Siahaan (General Manager)
Maria Ulfa Acbarr
Superior Double Room
Stayed in Apr 2024
Business traveler
98 review
10/10
Outstanding
Posted on Jul 7, 2024
Pool cakep, view cakep, pelayanan bagus, room nyaman, terimakasih Zuri Palembang.
Response from Property: Good afternoon Mrs. Maria Ulfa Acbar. Thank you for sharing your and your family's best experience while staying at The Zuri Hotel Palembang. The positive review you gave really impressed us and we are committed to continuing to provide the best service on your next visit. Stay safe and stay healthy :) Regards, Darwin Siahaan (General Manager)
Guest User
Superior Double Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 23, 2025
Such a good place to stay in Palembang city
Response from Property: Dear, Mr/Mrs..Thank you for choosing The Zuri Hotel Palembang as your accommodation to stay in Palembang city. Your five stars rating meant a lot for us! We will be looking forward for your next visiting with more exciting experiences. Stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)
Nessya
Superior Twin Room
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 17, 2024
Mantul kali next mau kesana lagi
Response from Property: Good evening Mrs. Nessya. Thank you for sharing your best experience during your stay at The Zuri Hotel Palembang. The excellent five stars that you shared are very impressive for us. We will really look forward to your next visit with our Excellent Services. Stay safe and stay healthy :) Best Regards, Darwin Siahaan (General Manager)
二ザール
Superior Twin Room
Stayed in Dec 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 17, 2025
this is my 3rd time staying here and still counting
Response from Property: Dear Mr. Ni Zaru..Thank you for being one of our repeater guest in The Zuri Hotel Palembang. We are so glad to welcome you back in our hotel with our excellent services!Your five stars rating meant a lot for us! We will be looking forward for your next visiting with more amazing experiences in The Zuri Hotel Palembang. Stay safe and stay healthy :)Best Regards,Darwin Siahaan(General Manager)