Phaythavone Hotel

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I booked a budget room, but I didn't expect that there was no air conditioning and the temperature in the room was over 40 degrees. The electric fan does not help at all. The stairs are not up to standard and can only be stepped half way down. When going downstairs, you have to walk sideways. I went to the reception desk and told them that such a room cannot be rented to tourists. They said that there are air-conditioned rooms, but they have to pay extra. I had no choice but to add 7 US dollars according to their request. When I asked for a receipt, they said they could not give me the extra money. Issue receipts. The power and water were cut off at 6 o'clock the next morning. I contacted them and they said they would have electricity and water until 8 o'clock. I request your platform to strictly review the facilities of its hotels, and the information reported to tourists should be as accurate as possible. For example, there is no air conditioning, and economy rooms cannot be used to cover everything up. Thanks

If I give a bad rating staying 4 days at the hotel they never cleaned my room and I had to go to reception to get soap and towel Not good service at all

Toothbrush, towel, slippers, shampoo and shower gel, nothing

Nous avons été déçus quant à l’hôtel. En arrivant, il était très difficile de communiquer auprès du réceptionniste à cause de la barrière de la langue même avec Google traduction. (Plus tard un anglais est venu) Durant toute la nuit, nous avons été dérangés par le boucan que faisaient les gens dans l’hôtel. Nous les avons trouvé froid et pas sympathique.