Himalayan Hill by Evoke Resort

It was the only highlight of our tour...the hotel and staff were exceptionally high in experience in terms of hospitality. There were Ashique Hussain and Sohail in the catering department who were welcoming and honest .Ashique gave very good suggestions for places to visit and all. Because of these guys I extended my stay by two days. Also the food served is good, hygienic and well planned..as there was no repeated menu unlike other hotels we stayed..thanks a lot guys for wonderful stay..

My stay at Himalayan Hill Resorts, Pahalgam was far from satisfactory. I urge potential guests to consider these points carefully before booking. *Inadequate Room Location:The room assigned to me was unfortunately located directly next to the reception area. This resulted in constant noise and disruption throughout my stay, making relaxation and sleep difficult.* Unprofessional Staff: Unfortunately, the staff's demeanour throughout my stay left much to be desired. They lacked basic courteousness and often appeared disinterested in addressing my concerns. Unacceptable Food Quality: The food situation was particularly concerning. The buffet options were consistently: Cold: Even after bringing the issue to attention, it took an excessive amount of time to receive lukewarm replacements. Undercooked: Several instances of raw and undercooked food were encountered, raising serious safety concerns. Bland and unappetizing: The overall taste and presentation of the food fell far short of expectations. Insufficiently filled: Dishes seemed to run out frequently, and scraping the bottom of containers was often necessary. Unsanitary and Chaotic Dining Area: The cafeteria itself was quite unhygienic and poorly managed. The lack of adequate cleaning and organization created a chaotic and unpleasant dining environment. Management Inefficiency: Raising concerns to the staff initially proved unproductive. The chef even disregarded my feedback regarding the raw porridge, highlighting a lack of accountability. Thankfully, the manager intervened upon intervention and acknowledged the issue but didn't do anything to resolve it Unfortunately I have one for night booked with them and I don't know what all will come next.

The rooms are well appointed and comfortable. The bathroom, although clean, could have been better planned with neater plumbing and shower console. If rooms are not given to senior citizens, the climb can be a bit daunting.