Best Western Plus Arosa Hotel

Best Western Plus Arosa Hotel Reviews

Best Western Plus Arosa Hotel

Westernmauer 38, Paderborn, 33098, GermanySee Hotel Details
Best Western Plus Arosa Hotel
Best Western Plus Arosa HotelBest Western Plus Arosa HotelBest Western Plus Arosa Hotel
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1 night

Guest Reviews

8.6/10
Very Good
50 review
Verified reviews
Location8.7
Amenities8.5
Service8.6
Cleanliness8.6
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All reviews(50)
Positive reviews(25)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
1 Single Bed, Comfort Room, Air-Conditioned, 18 Square Meters
Stayed in Aug 2024
Business travelers
1 review
2.0/10
Posted on Sep 13, 2024
Pay attention to their cancelation policy. The hotel is unwilling to come to a solution and not making any effort to compensate. Their communication strategy is to not communicate and hide behind ‘policies’. My booking organisation was willing to come to an agreement and tried 2 times to settle things, the hotel however was not. Poor poor service!
Response from Property: Dear guest, Thank you for your feedback. We offer different room rates with different cancellation conditions. These are linked to each other. You can view the exact conditions before you book and will also receive them after you have completed your booking. We look forward to welcoming you soon so that we can fully convince you of our services. All the best, your Arosa Team
Guest User
Business Double Room
Stayed in May 2023
Business travelers
1 review
5.0/10
Posted on Jun 25, 2023
It's good position and good sight-seeing but air condition didn't work and employee just said 'I'm sorry' and I had to sleep and sweat all night due to hot weather even hotel.
Guest User
1 Single Bed, Comfort Room, Air-Conditioned, 18 Square Meters
Stayed in Jan 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Feb 25, 2024
Nice hotel
Response from Property: Dear Guest, thank you very much for your great feedback. We are very pleased that you have enjoyed your stay with us. We are looking forward to welcome you back soon. All the best, your Arosa team
RSM
Business Double Room
Stayed in Apr 2023
Business travelers
20 review
10.0/10
Outstanding
Posted on May 20, 2023
Paderborn ist nice city🇩🇪
Guest User
1 Double Bed, Business Room, 24 Square Meters, Air-Conditioned, Quiet Location
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 28, 2025
This hotel is our preferred choice for stays in Paderborn. The city center location is important to us, and everything else is just right.
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Response from Property: Sehr geehrter Gast, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie Ihre Zeit bei uns im Herzen von Paderborn genossen haben. Schon jetzt freuen wir uns auf Ihren kommenden Besuch. Beste Grüße, Ihr Arosa Team
Woxinfeixiang
1 Single Bed, Comfort Room, Air-Conditioned, 18 Square Meters
Stayed in Feb 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Apr 3, 2024
The airport is very convenient
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Guest User
1 Single Bed, Comfort Room, Air-Conditioned, 18 Square Meters
Stayed in Aug 2023
Business travelers
16 review
6.0/10
Posted on Nov 26, 2023
Room is OK, breakfast is good
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Guest User
Comfort Room with Single Bed
Stayed in Jun 2023
Family
8 review
10.0/10
Outstanding
Posted on Jul 31, 2023
Everything very nice 🤩
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Finn Spitzer
Superior Double Room
Stayed in Jul 2022
Couples
6 review
8.0/10
Very Good
Posted on Sep 11, 2022
Good city hotel
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Norbert
1 Double Bed, Business Room, 24 Square Meters, Air-Conditioned, Quiet Location
Stayed in Nov 2024
Couples
1 review
8.0/10
Very Good
Posted on Dec 9, 2024
Sehr zentral gelegenes Hotel. Die Temperatur im Zimmer kann man nicht regeln. Mir war es zu kalt im Zimmer. Musste mir Socken im Bett anziehen. Im Badezimmer war leider kein Heizkörper, so dass es auch dort zu kalt war. Schade. Die Eineichtung ist zweckmäßig. Sauna und Schwimmbad haben wir genossen. Die Aussicht von dort war super. Der Ruheraum war leider nicht beheizt.
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Response from Property: Sehr geehrter Norbert, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie Ihre Zeit bei uns genossen haben und bei uns im Wellnessbereich entspannen konnten. In unseren Zimmer befinden sich Heizkörper mit einem manuell einstellbaren Thermostat, die Bäder sind mit einer Fußbodenheizung ausgestattet. Wir werden die Heizung überprüfen und entsprechend einstellen. Sollte Ihnen während Ihres Aufenthalts etwas auffallen, zögern Sie nicht uns anzusprechen. Anschließend können wir uns um die Behebung kümmern. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße, Ihr Arosa Team
mysticai
1 Single Bed, Comfort Room, Air-Conditioned, 18 Square Meters
Stayed in Dec 2024
Business travelers
15 review
10.0/10
Outstanding
Posted on Jan 22, 2025
挺好的 挺温馨
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Response from Property: Dear Sir, thank you very much for your nice rating. We really appreciate and looking forward to welcome you again. Your Arosa-Team
Jamesx81xx
Stayed in Jan 2025
Business travelers
10.0/10
Outstanding
Posted on Feb 18, 2025
This will be the 4th time have stayed at this hotel with work and cannot fault it. Amazing views, very clean hotel and friendly staff. The food is also amazing especially the steak. Love my work trips to Germany which are made even better my stays in this hotel.
Response from Property: Dear guest, thank you very much for your wonderful review. We are very pleased that you enjoyed your stay as well as our service. We also thank you very much for the words of praise about our colleagues, we are happy to pass them on. We are already looking forward to welcoming you back soon. All the best, your Arosa team
Sbass1234
Stayed in Sep 2024
Business travelers
10.0/10
Outstanding
Posted on Oct 19, 2024
Great stay. Clean, quiet and with good facilities. Secure Parking on site at 15 euros per day. Close to town and restaurants. Staff really friendly and helpful. Breakfast was really nice with loads of choice to suit everyone. Bar cosy with a late night bar menu.
Response from Property: Dear Sbass1234, thank your very much for your nice feedback. We really appreciate and looking forward to welcome you again. Your Arosa-Team
Robb4922
Stayed in Jul 2024
Business travelers
10.0/10
Outstanding
Posted on Aug 7, 2024
Beautiful rooms and hotel is kept to an excellent standard. The staff are superb, extremely efficient but so friendly at the same time. Breakfast has a great variety of choice and has an excellent standard. There is an open air section to enjoy your breakfast on a nice morning. I would thoroughly recommend this hotel. It is also in an excellent position to explore Paderborn.
Response from Property: Dear Robb4922, thank you very much for your kind words. We are very pleased that you enjoyed your stay as well as our service. It makes us very happy that you enjoyed all our amenities. We are delighted to pass on your kind words to our colleagues. We look forward to welcoming you back soon. All the best, your Arosa Team
SK252729
Stayed in Jun 2024
Business travelers
6.0/10
Posted on Jul 9, 2024
Overall hotel is OK. It is one of the best in the city but that does not mean it is good. Rooms were fairly warm and stuffy as the AC was poor. Breakfast was OK at best. Pillows have an air bladder in them which makes them "interesting" but not good. Need to invest in real pillows. Hotel has a pool and sauna on the top floor. They really need to invest in small gymnasium with a weight machine or two, a couple of treadmills, and maybe an elliptical. The staff, especially in the lounge / restaurant were quite good.
Response from Property: Dear SK252729, thank you for your feedback. Your Arosa-Team