The Store
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1 night
1 room, 2 adults, 0 children
All properties in Oxford
The Store
Opened in 2024
1-5 Broad Street, Oxford, Oxfordshire, OX1 3AG, United Kingdom
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Amenities
Sauna
Spa
Massage room
Gym
Priority airport pick-up
Bar
Restaurant
Cafe
All amenities
Property Description
Welcome to The Store - an inviting boutique hotel in the heart of the city of Oxford with 101 rooms; a destination bar and restaurant- rooftop bar- restorative spa and plenty of spaces to discover and explore. Located on Broad Street in the historic Boswells department store The Store delights guests with a labyrinth of beautifully designed spaces and installations that awaken a sense of exploration and wonder whilst encouraging you to settle in and make them your own. With design inspired by the rich heritage of the buildings former life- expect the unexpected as you move throughout and encounter different rooms and spaces. Discover Treadwell - the untraditionally British restaurant open from breakfast through to dinner - or retreat to one of the two bars and choose between streetside or rooftop views across the dreaming spires of Oxford. The restaurant opens from 7am to 11pm and room service is available 24hrs. The spa is a subterranean retreat with state-of-the-art facilities and treatments from world-renowned British brand Oskia. The reception team welcomes you at any time in our 24 hours reception. Wifi is free throughout the hotel. Our rooms feature air conditioning- minibar- coffee machine- satellite TV- desk- hairdryer and safe.
Additional information - Children up to 2 years old can stay in cribs free of charge on request - Children from 3 to 12 can stay in parents room in existing bedding - Children over 13 year old are considered as an adult.The hotel reserves the right to without prior notification cancel any reservation with an invalid or incomplete credit card number. Guests must present the Credit card used to confirm booking upon arrival during check-in.
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7.8/10
Very good, very good, very good
All 99 reviews
Surroundings
Airport: Oxford Airport
(11.4 km)
Train: Oxford
(890m)
Train: Islip
(12.7 km)
Landmarks: Martyrs' Memorial
(110m)
Landmarks: Ashmolean Museum
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Superior Room With Sofa Bed
1 Double bed and 1 Sofa bed
23-25m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

6
Deluxe Twin Room
2 Single bed
22m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

5
Superior Room With Terrace
1 Queen bed
20m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

9
Superior Super King Room
1 King bed
26m² | Floor: B1,1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

11
Super Deluxe King Room
1 Queen bed
22m² | Floor: B1,1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Terrace Suite-Arthur's View Junior Suite
1 Queen bed
32m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

4
Deluxe Accessible Room
1 Double bed
27m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

7
Balliol College Junior Suite
1 King bed
39m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

12
Superior Rooftop Terrace
1 Queen bed
18m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

6
Junior Suite-Northgate Suite
1 Queen bed
25m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability

4
Family Suite-Cornmarket Junior Suite
1 Queen bed
31m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Check Availability

7
Standard King Room
1 Queen bed
16m² | Floor: B1,1-4
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
99 reviews
- Cleanliness7.4
- Amenities7.5
- Location8.2
- Service8.0
Average for similar properties in Oxford

Review summary
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Location: This hotel is praised for its exceptional central location, making it convenient for exploring the city without needing a car. Guests often mention that it is close to restaurants, shops, and key attractions.(based on 6 reviews)

Regina_qi
July 1, 2025
The room smells moldy, the facilities are poor, and the room is super small!
This is the worst hotel I have ever stayed in!
The hotel room price does not match the facilities and services! ! !
Original TextTranslation provided by Google

Yishoupingbanguo
May 18, 2025
Let me start with the disadvantages. Some of the waiters are not professional and enthusiastic, but most of them are pretty good. The biggest problem is hygiene. We changed 3 rooms in two nights. The first room smelled terrible as soon as we entered it, so we immediately changed rooms. The second room was okay as soon as we entered it, but the sewer started to stink again in the early morning, so we woke up and had to pack our luggage and go downstairs to change rooms. We waited for half an hour and then changed to another room and finally we could check in (but the floor drain still smelled, but it was tolerable). My friend's room was directly cut off from electricity, and all the plugs did not work, only the lights were on. It took nearly an hour to fix it. I found blood on the quilt, so I called room service to clean it, but they would not come unless I called twice. And most of the rooms are interconnecting rooms. If there is noise next door, the sound insulation is really poor, and the sound of opening and closing the door is very loud. The advantage is that the location is really very good, and it is close to everything! It's just that the hygiene and facility problems are a bit serious.
Original TextTranslation provided by Google

Guest User
May 10, 2025
The room was very smaller and uncomfortable, no view, not matched the photos provided for booking. The bathroom was designed too high for Asian, we couldn’t look at my face at the mirror inside bathroom. Bad design! Extremely disappointed and unhappy about this booking. Affect my chance to further book hotel via Trip.com. Please advise “The Store” to amend their service or the client will go away. Too expensive for a room like this charged over HKD3165. Scam! Scam! Scam!

lochthewater
April 26, 2025
The best we could do was to delay check-out to 12pm instead of 14pm, but we were given a free room upgrade which was good. The items in the small refrigerator were all free which was also good. There were also disposable slippers. I also liked the room, which is suitable for couples, but there was a dog in the room next to us that kept barking.
Original TextTranslation provided by Google

kkekgcolejay
March 5, 2025
This is my second stay. Here are my small experiences:
The staff are very friendly, especially the male front desk staff RAHUL, who is very friendly and deserves special praise. The overall hotel service is good. Here are some shortcomings
The room was not cleaned up after more than 4 hours of absence
The next day after checking in, someone knocked on the door and asked if I had just checked in or would I leave (very strange)
Because it is a newer hotel, the curtains in the room fell down and needed maintenance personnel to repair them.
Personally, the overall facilities and environment of the hotel are relatively new and clean, so I will definitely stay here again next time I come to Oxford.
The hotel has an unbeatable location, right in the downtown area, with many restaurants, supermarkets, fast food restaurants, bookstores, etc. nearby.
Original TextTranslation provided by Google

Guest User
February 1, 2025
Superb location right in the centre of Oxford. Good for those travelling without car. If travelling with car, you would need to park in Westgate or Worcester street car park.
Only opened in 2024, so the facilities are new and clean. Modern chic style. Spa is small, but has steam, sauna and experience shower.
The only thing was whenever we asked for something, it took us 2-3 attempts to finally get things delivered.

Facaizhifu888
January 11, 2025
The room is a bit small
Original TextTranslation provided by Google

Guest User
December 7, 2024
Very good, very good, very good
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sauna
Spa
Massage room
Gym
Priority airport pick-up
Additional charge
Bar
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Front Desk Services
24-hour front desk
VIP check-in service
Safe at front desk
Luggage storage
Languages Spoken
English
French
Food & Drink
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Spa
Gym
Massage room
Sauna
Manicures
Body care
Light therapy
Yoga session
Public Areas
No smoking in public areas
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Books and videos for kids
Children's meals available
Children's toys
Children's toothbrushes
Business Services
Postal service
Coworking spaces
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, American, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: £50.00 (approx. PHP 3,848.31) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2024
- Number of Rooms: 101
Welcome to The Store - an inviting boutique hotel in the heart of the city of Oxford with 101 rooms; a destination bar and restaurant- rooftop bar- restorative spa and plenty of spaces to discover and explore. Located on Broad Street in the historic Boswells department store The Store delights guests with a labyrinth of beautifully designed spaces and installations that awaken a sense of exploration and wonder whilst encouraging you to settle in and make them your own. With design inspired by the rich heritage of the buildings former life- expect the unexpected as you move throughout and encounter different rooms and spaces. Discover Treadwell - the untraditionally British restaurant open from breakfast through to dinner - or retreat to one of the two bars and choose between streetside or rooftop views across the dreaming spires of Oxford. The restaurant opens from 7am to 11pm and room service is available 24hrs. The spa is a subterranean retreat with state-of-the-art facilities and treatments from world-renowned British brand Oskia. The reception team welcomes you at any time in our 24 hours reception. Wifi is free throughout the hotel. Our rooms feature air conditioning- minibar- coffee machine- satellite TV- desk- hairdryer and safe.
Additional information - Children up to 2 years old can stay in cribs free of charge on request - Children from 3 to 12 can stay in parents room in existing bedding - Children over 13 year old are considered as an adult.The hotel reserves the right to without prior notification cancel any reservation with an invalid or incomplete credit card number. Guests must present the Credit card used to confirm booking upon arrival during check-in.
Frequently Asked Questions
What is the cancellation policy for The Store?
The cancellation policy for The Store varies depending on the type of room and booking conditions.What is the cancellation policy for The Store?
What are the check-in and check-out times at The Store?
Standard check-in time at The Store is 15:00 and check-out time is 11:00.What are the check-in and check-out times at The Store?
Does The Store provide breakfast?
Yes, Breakfast is offered at The Store. Breakfast option(s): Western, American, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian. Does The Store provide breakfast?
Can I bring my pet inside the The Store?
Pets are allowed on request at The Store. Charges may be applicable.Can I bring my pet inside the The Store?
How far is the The Store from the closest airport?
The closest airport is Oxford Airport, and it is about 20 mins from hotel by car (11.4 km).How far is the The Store from the closest airport?
Is airport shuttle service offered by The Store ?
Yes, at The Store, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Store ?
About This Property
Nearest Airport | Oxford Airport |
---|---|
Distance to Airport | 11.36KM |
Nearest Train Station | Oxford |
Distance to Train Station | 0.89KM |
Average Price From | PHP35545 |
Hotel Star Rating | 5 |