The Westin Ottawa Reviews

Excellent services and food. With prime location, will come back and stay!

good location. clean, comfortable room and kind staff. perfect experience in Canada.

close to fecilities clean, quiet and amicable

Good hotel to stay

Good location and big rooms.

The hotel has very good service and is connected to the shopping mall corridor and basement; it is a bit like Shenzhen Luohu MixC and Grand Hyatt, but the overall popularity and quality are lower. Especially you can overlook Parliament Hill, Ottawa City Hall, Ottawa Art Gallery, the castle hotel Fairmont... I thought not to stay in a too old hotel, I guess Fairmont is not practical, and the windows are small, so I chose Westin; but it was also very scary, the toilet backflowed, and all the feces and urine backed into the bathtub 🛁[Holding the wall R] Finally, the video, be careful to click, it's too disgusting 🤢. Fortunately, the hotel responded quickly and quickly changed the room. Otherwise, on a snowy night, I really don’t know what to do! By the way, I called Ctrip customer service, but no one answered

This experience was amazing! When checking in, the front desk staff was very considerate and paid to upgrade to a view room overlooking Capitol Hill. As night fell, the century-old flame in the distance burned quietly, and the warm yellow halo was particularly moving in the night. The Rideau Canal was full of ice skating enthusiasts. In the room, you can see this beautiful scene of movement and stillness without leaving the room. This stay experience is super great!

Everything is good, but the facilities are a bit old, but it's OK, after all, it's Westin.

The hotel is located in the city center and has direct access to the CF shopping mall. The room is very clean and tidy. It is my husband's birthday this time, so I called the hotel to see if they could arrange a small cake and birthday card. Special thanks to the hotel staff for their help! I will choose this hotel next time I come here!

It is within a 10-minute walk to the Parliament complex, Quanjude and other Chinese, Vietnamese and Western restaurants. Downstairs is the largest shopping mall in the city. The hotel facilities are not comparable to those in China, but the rooms are clean and tidy. There are not many types of breakfast, but it is at a good level in Ottawa, and the waiters are very enthusiastic. The hotel and the mall share a parking lot, which is not free.

The location is great! Very close to Parliament Hill and Byward Market! And the hotel is connected to the shopping mall, which is very convenient for shopping! The hotel has private public parking, you can choose to park yourself, which is about 10-15 Canadian dollars cheaper than Valent.

Convenient transportation, parking is also convenient, breakfast is OK, the location is excellent, it is convenient to go everywhere, you can walk, suitable for a family, the view of the capital is better, it is worth staying

Although it is not the highest floor we hoped for, the view from the room on the 21st floor is also very good. Next time I return to Ottawa, I will choose a room with this view in this hotel. I hope I can have a room on a higher floor.

Facilities: very old Sanitation: relatively poor Environment: OK Service: average The hotel is very close to the Congress, there are Quanjude and Lanzhou Ramen nearby, as well as some snack bars. The room is very old, musty and the toilet is not easy to use.