Masseria dei Monaci

Overall a clean & aesthetically pleasing hotel & parking was very easy. We had a few issues during our stay & staff weren’t overly helpful. When asked if they could book a reservation for us in otranto they said they could only book for their hotel & we had to contact restaurants ourselves, we then asked for the nearest bin around the pool & was told to go back to our room. My partner asked for an americano & he bought a different drink to which we told them it wasn’t right & was told to be a bit more clearer next time. When we checked out we were hoping to stay for the day around the pool freshen up & head to the airport in the afternoon. But it was €20 a day per person to stay for the day which we thought was completely unreasonable considering we’d stayed for 4nights. We also wanted our swimsuits to dry outside our room which we hung up over the chairs outside, the staff constantly moved our belongings so they didn’t dry. I’m assuming this was to not ruin the aesthetics of the hotel. We were then told we had to walk around the building to the back to hang up our wet clothes which was a bit frustrating. The breakfast is ok, a lot of pastries & sweet treats, we hadn’t realised you had to ask for yoghurt & there aren’t a lot of savory options. Overall the hotel is peaceful & a good distance from a beautiful otranto (€30 return - sept 2025) it’s on a fairly noisy road where you hear motorbikes going up & down throughout the day. It’s very quiet & very few guests around the pool, staff aren’t overall helpful & it felt like they did the bare minimum to keep guests happy.

we stayed at this lovely location for three days in July and enjoyed every second. The rooms are all located around a charming court yard. The room was very clean, comfortable bed, nice bathroom. There was also a small fridge in the room, which is handy for cold drinks. The swimming pool is not very big, but large enough for a nice dip, pool towels are provided and you can also order drinks and snacks, which ensures you have a very relaxing afternoon. The set dinner was good, large portions, and good advice on wines. We tried some really nice local wines. Breakfast is typical for Puglia, with a lot of different cakes and pies, but also a nice selection of cheeses and breads, as well as fruit. Otranto is just a ten minute drive away and the masseria is well located to visit southern Puglia. There are plenty of beaches nearby and the hotel staff will happily help you with any reservation at a Lido if you like. The staff is very friendly and helpful. I really recommend this place!

I recognise that Instagramabilty is important for developing the image of a property but I came away with a sense that the brand was more central to the management approach than the customer. Perhaps in native Italian the rules of the club would have come across less institutional. The mini town house design of the rooms allows a lot of them to open into the central courtyard which at night looks amazing and would be perfect for a wedding takeover. Do not imagine the coastal setting comes with easy access to the water never mind a beach. The seafood only / no choice one sitting description of dinner meant we didn’t even think of giving it a go. Breakfast was beautifully presented but after a few days I longed for ordinary breads rather than sweet tarted and for other savoury choices than cheese and salami. Great coffee; very efficient service - and huge shout out to housekeeping staff who keep the rooms and yard spotless and leaf free. Strong northerly winds battered the palm trees and the sound is inescapable. Pool area well equipped with high end sun beds and offers shelter From wind. Pool area opens at 10-00 which is frustrating if you like a pre breakfast dip. Though size Of Poll does not really allow a swim. Second of two 3 night stays in Puglia and totally outshone by considerably lower cost family hotel where the front desk was set up to create interaction with guests Rather than supervise them. In fairness we were allowed use of pool area after checkout at No cost

Beautifully situated on a hill, the Masseria dei Monaci is the ideal starting point for tours in and around Otranto. The rooms are nicely furnished and spacious, though the Wi-Fi signal in the rooms is unfortunately quite weak. The breakfast buffet is good but could have more variety. The staff is very friendly and helpful, and the entire property is well-maintained. There’s a lovely pool. For a top rating, just a bit more attention to detail is needed—such as some fruit or a bottle of wine in the room ...or a small gesture upon departure.

Unfortunately, our stay was a little disappointing. On the positive side, the room was as expected, and the daily housekeeping was exceptional. Unfortunately,the hotel facilities listed online are a little misleading. We stayed during the first week of October, the poolside bar was closed, as was the hot tub, there were also a couple of occasions where the indoor bar was also closed/unstaffed. You need to request everything from staff (different types of towels, use of facilities, sunbed cushions, even milk for cereal) which means that staff are overworked and forgetful. When mistakes were made, the staff were apologetic which was appreciated, but it didn’t feel like a calming, luxurious experience that we had hoped for. The restaurant serves only seafood and they could not accommodate any vegetarian options when asked (I feel this should be stated in the hotel information available before booking) which meant that we needed to drive to Otranto every evening where there were thankfully many accommodating restaurants. The breakfast wasn’t great. I had contacted the hotel in advance via ******* for info on excursions, but they never responded. The vibe of the hotel felt like there was a lot of rules and you were often being watched by staff, which meant that we felt reluctant to spend our time there like we’d intended. The surrounding area is beautiful, but in comparison to other hotels and considering the limited service/facilities, this hotel is overpriced in our experience.

The staff and grounds are amazing. View of the ocean from the pool. The team there is so kind and helpful. Nice rooms w AC. Great cute bar at the pool. Love this place and will recommend it to everyone looking for a shorter visit or more days to relax.