Hotel Neu Schloss Otaru
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Otaru

Hotel Neu Schloss Otaru

Shukutsu 3-282, Otaru City, Hokkaido, 047-0047, Japan
Show on Map
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.Show More
We Price Match
hotel overview picture
Last booked 1 hr ago
Highlights
Superb views
Lots to do
Ideal location
Excellent service
Delicious breakfast
Show More
Amenities
Private parkingFree
SpaFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Station pick-up serviceFree
Wi-Fi in public areasFree
All Amenities
Property Description
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
Show More
4.5/5
Great
The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
All 83 Reviews
Surroundings
Airport: Sapporo Okadama Airport
(42.9 km)
Train: JR Otaru Station
(6.7 km)
Train: JR Minami-Otaru Station
(7.9 km)
Landmarks: 小樽フォトフレーム
(160m)
Landmarks: Otaru Shukutsu Panorama Observation Deck
(180m)
Landmarks: いるかスタジアム
(270m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Ocean Front Japanese Western Style Room B
2

Ocean Front Japanese Western Style Room B

2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
Ocean View Twin Room B
7

Ocean View Twin Room B

2 Small double beds
34m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Royal Suite, Japanese-Western Mixed with Bath
1

Royal Suite, Japanese-Western Mixed with Bath

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
Check Availability
Barrier Free Japanese Western Style Room
2

Barrier Free Japanese Western Style Room

2 Small double beds and 2 Floor bedding
52m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
Partial Ocean View Japanese Western Style Room C
4

Partial Ocean View Japanese Western Style Room C

2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Twin Room with Bath
5

Twin Room with Bath

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
Check Availability
Double Room with Bath

Double Room with Bath

No window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
Check Availability
Ocean Front Twin Room A
8

Ocean Front Twin Room A

2 Small double beds
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Ocean View Japanese Western Style Room A(Dog-friendly Room)

Ocean View Japanese Western Style Room A(Dog-friendly Room)

2 Small double beds and 2 Floor bedding
54m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Room Details
Check Availability
Ocean View Japanese Western Style Room B
2

Ocean View Japanese Western Style Room B

2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Ocean View Double Room
3

Ocean View Double Room

1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Ocean Front Wide King Double Room
7

Ocean Front Wide King Double Room

1 King bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
Ocean Front Japanese Western Style Room A
2

Ocean Front Japanese Western Style Room A

2 Small double beds and 2 Floor bedding
52m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
Patial Ocean View Double Room
1

Patial Ocean View Double Room

1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Room Details
Check Availability
Run Of House
7

Run Of House

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.5/5
Great
83 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.2
  • Location4.6
  • Service4.6
Average for similar properties in Otaru
Most Mentioned
AI Summary
The property provides luxurious, spacious rooms with comfortable beds, large bathtubs, and beautiful views. The location offers stunning sea and city views. The breakfast has a variety of options, and the service is excellent.
H‍a‍p‍p‍y
February 28, 2025
The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2025
The hotel is relatively old, but it does not affect its unique scenery, steep cliffs, endless sea and lighthouse. It is simply the best scenery in life. There is also a private bath in the room, and it is very pleasant to take a bath while enjoying the scenery. The breakfast is also worth mentioning, it is delicious and beautiful, and there is champagne to drink in the morning. The only drawback is that the French meal in the evening is very average, costing more than 300 yuan per person, so I don’t recommend ordering it.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 23, 2025
The rooms all have their own private baths, and the layout and cleaning of the rooms are very clean. They are very beautiful rooms, and the decoration is exquisite everywhere... It is the highlight and surprise of this trip! There are both Japanese tatami and Western beds in the room. The tatami will be laid by the staff. The hot springs in the public baths are also very good. The salt hot springs have a good heat preservation effect after soaking... The service staff are kind and help to solve problems immediately. They are really responsible. The hotel breakfast is also a perfect French meal😍
Original TextTranslation provided by Google
N‍e‍0
February 22, 2025
This hotel is located at higher point of Otaru. You can enjoy the scenery, the coldness and the quietness. Do include breakfast and dinner. Dinner is very romantic if you going with yr girl friend. She will be impressed Lunch can be arranged in the town. You can arranged transport with the hotel. Not to come back late
V‍e‍n‍u‍s‍s‍L
February 21, 2025
房間充斥着古典式嘅氣味,窗口望出就有美麗嘅雪景,最正的是有自己嘅私人風呂,不錯的體驗。
Translate
세‍계‍일‍주‍가‍보‍기
February 15, 2025
오타루 아쿠아리움 바로 옆 언덕에 위치해 있습니다. 장점 - 위치가 아주 좋고 언덕에 오션뷰다 보니 바다 풍경이 넓었습니다. 욕실에 큰 탕이 있다보니 저녁, 아침에 피로를 풀 수 있어 좋았습니다. 직원들이 친절하여 좋았습니다 단점 - 인테리어가 굉장히 오래된 느낌을 받았습니다. 눈이 많이 왔을경우 차를이용하여 언덕을 올라가거나 내려갈때 위험할 수도 있습니다.(윈터 타이어가 장착되어 있다면 올라가거나 내려갈 수는 있습니다.)
Translate
G‍e‍n‍i‍e‍b‍b‍p‍i‍g
February 15, 2025
The geographical environment is very good as we can visit the aquarium and the seaside.  Also we can go to Yoishi very easily.  But the restaurants food choices is a little bit narrow. In total, I like this hotel very much.
C‍h‍e‍n‍y‍a‍n‍m‍i‍n‍g
February 14, 2025
The room is quite big, with 2 large and 1 small, each with a bed, one of which is a tatami, and the hotel will send someone to make it when we eat in the restaurant at night, which is very considerate. The room is quite large, with a private bath, and the temperature is high, so you need to get used to it slowly. I chose a plan with breakfast and dinner, and indeed I can only book meals at the hotel, and there are no convenience stores or restaurants around. The meal is full of ritual, and the taste is still so so... (The scenery is very good during breakfast, and you can see the snow-covered mountains outside the floor-to-ceiling window) Let's talk about transportation. The hotel has round-trip shuttle service from Otaru Station, but I will go shopping when I go there, so I took a taxi. I arrived at the hotel at about 5 o'clock, checked in, made a reservation for dinner, and asked about the time to send to the JR station the next day. Only 9 o'clock is available, and other time slots are full. Well, I can only take a taxi (you can ask the hotel front desk to book a taxi)... Btw: The taxi one-way trip is more than RMB 100, and the ride is about 20 minutes in heavy snow. On the way back, the driver drove from the back mountain, so we also visited the Japanese cemetery 😂 Overall, the experience was good. Although the hotel is a bit old and the location is a bit remote, it is cost-effective. If the wind and snow are not too strong, it is still quite good to take some photos around.
Original TextTranslation provided by Google

Services & Amenities

Spa
Bar
Restaurant
Restaurant
レストラン ブラウキュステ(フレンチレストラン)
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 17:30-20:00
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1968
  • Renovated: 2003
  • Number of Rooms: 58
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.

Frequently Asked Questions

What is the cancellation policy for Hotel Neu Schloss Otaru?

The cancellation policy for Hotel Neu Schloss Otaru varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Neu Schloss Otaru?

Standard check-in time at Hotel Neu Schloss Otaru is 15:00-19:30 and check-out time is 11:00.

Does Hotel Neu Schloss Otaru provide breakfast?

Yes, Breakfast is offered at Hotel Neu Schloss Otaru. Breakfast option(s): American, Asian.

Can I bring my pet inside the Hotel Neu Schloss Otaru?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Neu Schloss Otaru.

How far is the Hotel Neu Schloss Otaru from the closest airport?

The closest airport is Sapporo Okadama Airport, and it is about 55 mins from hotel by car (42.9 km).

Is airport shuttle service offered by Hotel Neu Schloss Otaru ?

No, the Hotel Neu Schloss Otaru doesn't offer airport transfer services.

About This Property

Nearest AirportSapporo Okadama Airport
Distance to Airport43.05KM
Nearest Train StationJR Otaru Station
Distance to Train Station6.73KM
Average Price FromAUD461
Hotel Star Rating3