Hotel Sunplaza Tsugaike
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1 night
1 room, 2 adults, 0 children
All properties in Otari
Hotel Sunplaza Tsugaike
12840-146 Chikuniotsu, Otari, Kitaazumi District, 399-9422 Otari Village, Kitaazumi District, Nagano Prefecture, Japan
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Amenities
Private parkingFree
Hot springs
Skiing
Sauna
Massage room
Luggage storage
Table tennis room
Restaurant
All amenities
Property Description
At Hotel Sun Plaza Tsugaike, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as luggage storage.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at Hotel Sun Plaza Tsugaike with accessible amenities such as daily housekeeping.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel Sun Plaza Tsugaike.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, a refrigerator is conveniently available for your use. Hotel Sun Plaza Tsugaike offers a hair dryer and toiletries in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hotel Sun Plaza Tsugaike, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Hotel Sun Plaza Tsugaike, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, an abundance of recreational activities guarantees a fulfilling stay. Enjoy the ultimate winter getaway with the inclusion of ski slopes, ski equipment rentals and ski lessons.Conclude your days in complete tranquility by paying a visit to massage and steam room for ultimate relaxation.
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6.7/10
Cleanliness6.8
Amenities6.5
Location6.9
Service6.6
All 16 reviews
Surroundings
Train: Hakubaoike Station
(3.8 km)
Train: Chikuni Station
(5.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Standard Triple Room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
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2
Guest Room
Non-smoking
Air conditioning
Check Availability
6
Standard Twin Room
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Japanese-Style Room
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability
Guest Reviews
6.7/10
16 reviews
Verified Reviews- Cleanliness6.8
- Amenities6.5
- Location6.9
- Service6.6
Average for similar properties in Otari
AI Summary
Conveniently situated near ski resort and gondola, offering easy access to rental services. Guests appreciate friendly staff, quality meals, but complain about hard pillows and outdated heating causing sleep discomfort.
Ha Kau
April 14, 2025
The hotel service is very good, the food is super delicious, the facilities are acceptable, and you can stay again.
Original TextTranslation provided by Google
Jimmy’s C
March 19, 2025
The hotel is old, the location is OK, and there is no view in the hot spring area
Original TextTranslation provided by Google
Guest User
March 13, 2025
I chose this hotel because it is very close to the Tsugaike Ski Resort. Although it is relatively old, it has everything you need. I didn't set breakfast or dinner. After skiing, you can soak in the hot spring in the large bath. I will choose it again next time.
Original TextTranslation provided by Google
Guest User
March 2, 2025
It can be considered as sliding in and out, 3 minutes away from the ski resort
Original TextTranslation provided by Google
happy4u
February 5, 2025
Stayed here for 7 nights. Last minute booking. Pleasantly surprised. Within 3 min walk to Tsugaike ski slopes. Rooms are clean. Cleaning provided on request. Staff polite and respond to questions and try to find answers if they don't know. English speaking staff available on a roster who did help facilitate requests in English. Asked for a sofa bed to be removed and replace with table and chairs. It was done promptly. Thanks to Agnes (I think that was her name). Rooms are not large, but didn't expect this in Japan especially so close to ski slopes. Location within walking distance to several ski rental shops and restaurants. Within 2-3 min to the bus stop that takes you to other ski resorts, from the frying room and ski storage room. Facilities to store skis and boots with easy access and exit to the ski slopes and to the bus. Hillside rentals just in the same building via the games/arcade, gives a 20% discount. A guy, called Jamie was very helpful with advise on skis. We did not eat here nor used the onsen, so cannot comment on that. The hotel accepts delivery of skis ahead of your arrival and also facilitates delivery of your skis to airport or your next destination, at your own cost, of course. This hotel seems designed for convenience of those who have come here to ski. Clean, minimalist, decent service on request, and convenient location. Will come back.
yee mei
February 3, 2025
The location is 100 points, very close to the ski resort; there is a ski equipment rental shop in the hotel, with discounts and English communication
Since I stayed for 7 days, I was a little surprised that the room was not cleaned, the trash was not cleared, and the towels were not changed. Even if it was not cleaned every day, I thought it would be done at least every 3-4 days, so the hygiene was a little disappointing (maybe I didn't notice they were like that.)
The hotel staff are polite but basically only understand Japanese
If you are going on a ski trip, I would still recommend this hotel, but don't be too demanding on hygiene/service/food.
Original TextTranslation provided by Google
Issac Siu
February 1, 2025
Location close to ski resort, hot springs.
Stayed for 3 nights, but did not clean the room.
The hardest thing to adapt to is pillows, like hard bean bags, hard to sleep on.
If the requirements are not high, just for the convenience of skiing, it is actually acceptable.
Original TextTranslation provided by Google
Guest User
January 30, 2025
The environment and facilities are OK. There was no mention in advance that there would be an additional fee for two more children. Then a lot of fees were added when checking out. It was like a new room. I don't recommend coming here. 

Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private parking
Free
Hot springs
Skiing
Sauna
Massage room
Luggage storage
Additional charge
Table tennis room
Restaurant
Karaoke
Additional charge
Wi-Fi in public areas
Free
Hot springs
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front desk (limited hours)
Lockers available
Safe at front desk
Luggage storage
Additional charge
Tour and ticket booking service
Languages Spoken
English
Vietnamese
Chinese (Mandarin)
Japanese
Food & Drink
Convenience store/kiosk
Health & Wellness
Massage room
Sauna
Table tennis room
Public baths
Ski gear storage
Ski-in, ski-out resort
Ski equipment rental
Hot springs
Skiing
Activities
Karaoke
Additional charge
Gaming area
Eco tours
Public Areas
Smoking area
Shopping mall
Elevator
Vending machines
Cleaning Services
Laundry service (on-site)
Facilities for Children
Children's slippers
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Sun]07:00–21:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
If you plan to arrive after 21:00 on your check-in day, contact the property in advance by phone.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 3
At Hotel Sun Plaza Tsugaike, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as luggage storage.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at Hotel Sun Plaza Tsugaike with accessible amenities such as daily housekeeping.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel Sun Plaza Tsugaike.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, a refrigerator is conveniently available for your use. Hotel Sun Plaza Tsugaike offers a hair dryer and toiletries in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hotel Sun Plaza Tsugaike, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Hotel Sun Plaza Tsugaike, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, an abundance of recreational activities guarantees a fulfilling stay. Enjoy the ultimate winter getaway with the inclusion of ski slopes, ski equipment rentals and ski lessons.Conclude your days in complete tranquility by paying a visit to massage and steam room for ultimate relaxation.
Frequently Asked Questions
What is the cancellation policy for Hotel Sunplaza Tsugaike?
The cancellation policy for Hotel Sunplaza Tsugaike varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Sunplaza Tsugaike?
What are the check-in and check-out times at Hotel Sunplaza Tsugaike?
Standard check-in time at Hotel Sunplaza Tsugaike is 15:00-21:00 and check-out time is 10:00.What are the check-in and check-out times at Hotel Sunplaza Tsugaike?
Does Hotel Sunplaza Tsugaike provide breakfast?
No, Hotel Sunplaza Tsugaike doesn't provide breakfast. Does Hotel Sunplaza Tsugaike provide breakfast?
Can I bring my pet inside the Hotel Sunplaza Tsugaike?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Sunplaza Tsugaike.Can I bring my pet inside the Hotel Sunplaza Tsugaike?
About This Property
| Nearest Train Station | Hakubaoike Station |
|---|---|
| Distance to Train Station | 3.84KM |
| Average Price From | PHP10310 |
| Hotel Star Rating | 3 |