Hotel Sunplaza Tsugaike
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Otari
Hotel Sunplaza Tsugaike
12840-146 Chikuniotsu, Otari, Kitaazumi District, 399-9422 Otari Village, Kitaazumi District, Nagano Prefecture, Japan
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Luggage storage
Private parkingFree
Wi-Fi in public areasFree
Karaoke
Restaurant
Hot springs
Sauna
Massage room
All Amenities
Property Description
At Hotel Sun Plaza Tsugaike, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as luggage storage.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Hotel Sun Plaza Tsugaike with accessible amenities such as daily housekeeping.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel Sun Plaza Tsugaike.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, a refrigerator is conveniently available for your use.Hotel Sun Plaza Tsugaike offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hotel Sun Plaza Tsugaike, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Hotel Sun Plaza Tsugaike, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, an abundance of recreational activities guarantees a fulfilling stay. Enjoy the ultimate winter getaway with the inclusion of ski slopes, ski equipment rentals and ski lessons. Conclude your days in complete tranquility by paying a visit to massage and steam room for ultimate relaxation.
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6.7/10
Cleanliness6.8
Amenities6.6
Location6.9
Service6.6
All 15 Reviews
Surroundings
Train: Hakubaoike Station
(3.8 km)
Train: Chikuni Station
(5.5 km)
Landmarks: SPICY TSUGAIKE
(120m)
Landmarks: Tsugaike Gondola Lift Eve
(120m)
Landmarks: WOW! HAKUBA TSUGAIKE
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Standard Triple Room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability
6
Standard Twin Room
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Japanese-Style Room
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability
Guest Reviews
6.7/10
15 reviews
Verified Reviews- Cleanliness6.8
- Amenities6.6
- Location6.9
- Service6.6
Average for similar properties in Otari
AI Summary
Convenient location near ski resort and gondola, with easy access to rental services. Friendly staff, quality meals, and hot springs amenities. However, discomfort due to hard pillows and outdated heating affecting sleep.
Ha Kau
April 14, 2025
The hotel service is very good, the food is super delicious, the facilities are acceptable, and you can stay again.
Original TextTranslation provided by Google
Jimmy’s C
March 19, 2025
The hotel is old, the location is OK, and there is no view in the hot spring area
Original TextTranslation provided by Google
Guest User
March 13, 2025
I chose this hotel because it is very close to the Tsugaike Ski Resort. Although it is relatively old, it has everything you need. I didn't set breakfast or dinner. After skiing, you can soak in the hot spring in the large bath. I will choose it again next time.
Original TextTranslation provided by Google
Guest User
March 2, 2025
It can be considered as sliding in and out, 3 minutes away from the ski resort
Original TextTranslation provided by Google
happy4u
February 5, 2025
Stayed here for 7 nights. Last minute booking. Pleasantly surprised. Within 3 min walk to Tsugaike ski slopes. Rooms are clean. Cleaning provided on request. Staff polite and respond to questions and try to find answers if they don't know. English speaking staff available on a roster who did help facilitate requests in English. Asked for a sofa bed to be removed and replace with table and chairs. It was done promptly. Thanks to Agnes (I think that was her name). Rooms are not large, but didn't expect this in Japan especially so close to ski slopes. Location within walking distance to several ski rental shops and restaurants. Within 2-3 min to the bus stop that takes you to other ski resorts, from the frying room and ski storage room. Facilities to store skis and boots with easy access and exit to the ski slopes and to the bus. Hillside rentals just in the same building via the games/arcade, gives a 20% discount. A guy, called Jamie was very helpful with advise on skis. We did not eat here nor used the onsen, so cannot comment on that. The hotel accepts delivery of skis ahead of your arrival and also facilitates delivery of your skis to airport or your next destination, at your own cost, of course. This hotel seems designed for convenience of those who have come here to ski. Clean, minimalist, decent service on request, and convenient location. Will come back.
yee mei
February 3, 2025
The location is 100 points, very close to the ski resort; there is a ski equipment rental shop in the hotel, with discounts and English communication
Since I stayed for 7 days, I was a little surprised that the room was not cleaned, the trash was not cleared, and the towels were not changed. Even if it was not cleaned every day, I thought it would be done at least every 3-4 days, so the hygiene was a little disappointing (maybe I didn't notice they were like that.)
The hotel staff are polite but basically only understand Japanese
If you are going on a ski trip, I would still recommend this hotel, but don't be too demanding on hygiene/service/food.
Original TextTranslation provided by Google
Issac Siu
February 1, 2025
Location close to ski resort, hot springs.
Stayed for 3 nights, but did not clean the room.
The hardest thing to adapt to is pillows, like hard bean bags, hard to sleep on.
If the requirements are not high, just for the convenience of skiing, it is actually acceptable.
Original TextTranslation provided by Google
Guest User
January 30, 2025
The environment and facilities are OK. There was no mention in advance that there would be an additional fee for two more children. Then a lot of fees were added when checking out. It was like a new room. I don't recommend coming here. 

Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Luggage storage
Additional charge
Private parking
Free
Wi-Fi in public areas
Free
Karaoke
Additional charge
Restaurant
Hot springs
Sauna
Massage room
Table tennis room
Skiing
Restaurant
Hot springs
Table tennis room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Luggage storage
Additional charge
Lockers available
Safe at front desk
Tour and ticket booking service
Front desk (limited hours)
Languages Spoken
English
Chinese (Mandarin)
Japanese
Vietnamese
Food & Drink
Convenience store/kiosk
Health & Wellness
Ski-in, ski-out resort
Hot springs
Sauna
Massage room
Ski equipment rental
Public baths
Ski lessons
Table tennis room
Skiing
Ski gear storage
Activities
Karaoke
Additional charge
Gaming area
Eco tours
Public Areas
Vending machines
Elevator
Shopping mall
Smoking area
Cleaning Services
Laundry service (on-site)
Facilities for Children
Children's slippers
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Sun]07:00–21:00
If you will arrive outside of check-in hours, contact the property in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Please contact the hotel for details about crib policies.
Breakfast
TypeAsian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 3
At Hotel Sun Plaza Tsugaike, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as luggage storage.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Hotel Sun Plaza Tsugaike with accessible amenities such as daily housekeeping.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel Sun Plaza Tsugaike.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, a refrigerator is conveniently available for your use.Hotel Sun Plaza Tsugaike offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hotel Sun Plaza Tsugaike, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Hotel Sun Plaza Tsugaike, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, an abundance of recreational activities guarantees a fulfilling stay. Enjoy the ultimate winter getaway with the inclusion of ski slopes, ski equipment rentals and ski lessons. Conclude your days in complete tranquility by paying a visit to massage and steam room for ultimate relaxation.