Hotel New Otani Osaka - Photo Gallery

Response from Property: Thank you very much for choosing Hotel New Otani Osaka for your recent stay and for sharing your wonderful feedback. We are delighted to hear that from your arrival you experienced friendly staff and exceptional hospitality, and that your room with the breathtaking view of Osaka Castle met your expectations. It is also our pleasure that you enjoyed our diverse breakfast buffet, and that the birthday gift for your husband added a special touch to your stay. As you mentioned, along the river beside Osaka Castle in front of our hotel, cherry blossom trees create a spectacular sight in spring — we look forward to welcoming you again during the sakura season for another memorable visit. Thank you again for your high recommendation, and we eagerly await your next stay.Customer Service Manager

Response from Property: Thank you very much for your kind feedback.We’re delighted to hear that you found the hotel very clean and conveniently located, with plenty of food options nearby.We hope to welcome you back again for another comfortable and enjoyable stay.Customer Service Manager Hotel New Otani Osaka

Response from Property: Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location was convenient for your family trip and that you enjoyed the access to local attractions. We look forward to welcoming you back in the future.Hotel New Otani OsakaCustomer Service Manager

Response from Property: Thank you very much for staying with us and for taking the time to share your wonderful feedback.We are delighted to hear that you enjoyed the quiet and relaxing environment, as well as the convenient access to Osaka Castle and the business district.We are especially pleased to know that you had a romantic time enjoying the night view of Osaka Castle.We will continue striving to provide a comfortable space and excellent service for all our guests.We look forward to welcoming you again in the future.Hotel New Otani OsakaCustomer Service Manager

Response from Property: Thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent customer service and the convenient location near Osaka Castle. We look forward to welcoming you back again at Hotel New Otani Osaka. Warm regards, Customer Service Manager

Response from Property: Thank you for your kind words regarding our convenient location and friendly staff. We appreciate your feedback and hope to welcome you back to Hotel New Otani Osaka in the future.Best regards,Customer Service Manager

Response from Property: Thank you for your kind feedback! We are delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Hotel New Otani OsakaCustomer Service Manager

Response from Property: Dear E224390****, Thank you for choosing Hotel New Otani Osaka and for sharing your experience with us. We are delighted to hear that you enjoyed the spacious room, the stunning view of Osaka Castle, and the excellent breakfast, especially the delicious bowl of eel rice. Your kind words about our friendly and polite staff are truly appreciated. We understand your concern about the location and apologize for any inconvenience caused. We are thrilled to know that you are having a great time overall. We look forward to welcoming you back in the future. Warm regards, Hotel New Otani Osaka

Response from Property: Dear TXXXjqegyct****, Thank you for sharing your positive experience with us. We are delighted that you enjoyed our great service, prime location near Osaka Castle, and delicious breakfast. We look forward to welcoming you back soon. Best regards, Hotel New Otani Osaka