Hotel Bali An Resort Shinsaibashi

Hotel Bali An Resort Shinsaibashi Reviews

Hotel Bali An Resort Shinsaibashi

Nishishinsaibashi 2-7-32, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanSee Hotel Details
Hotel Bali An Resort Shinsaibashi
Hotel Bali An Resort ShinsaibashiHotel Bali An Resort ShinsaibashiHotel Bali An Resort Shinsaibashi
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1 night

Guest Reviews

9.1/10
Great
64 review
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness8.8
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All reviews(64)
Positive reviews(62)
Reviews with photos/video(18)
Great location(22)
Awesome rooms(18)
Friendly staff(15)
Awesome amenities(13)
Convenient location(10)
Would stay again(6)
Large rooms(6)
Negative reviews(2)
Sian lyn
Standard Double Room Smoking
Stayed in Dec 2024
Solo travelers
17 review
10.0/10
Outstanding
Posted on Mar 4, 2025
Fantastic hotel, amazing amenities everything you could need and more. Room is comfortable and the bathroom is lovely. Only 10 minute walk from dontonburi fantastic location!
Response from Property: Thank you very much for visiting our building this time.I am glad to receive compliments regarding amenities, rooms and location.Our building offers a wide variety of amenities to provide leisure, business and comfortable service at any time."We have prepared various kinds of ""I wish I had one!"", so even if you stay in a hurry, you can stay comfortably with minimal luggage."We will also focus on seasonal events in the future, so please look forward to it.We look forward to seeing you again with all our staff.
Anonymous User
Superior Double Room Non-Smoking
Stayed in Dec 2024
Couples
13 review
10.0/10
Outstanding
Posted on Jan 5, 2025
The hotel is really good. The location is perfect and not far from Namba Station and Dotonburi. They have all amenities provided and they even gave us hand warmers when we went outside. They have free curry, ice-cream, popcorn and drinks. The room is big and clean and worth the money compared to other hotels in Japan.
Response from Property: Thank you very much for choosing to stay with us.We also deeply appreciate your high evaluation and kind words of praise. We would like to express our sincere gratitude once again.At our hotel, we offer a variety of services to ensure our guests have a comfortable stay, such as a free drink bar, an amenity buffet, a curry buffet, and rental items.Our seasonal sweets, such as dumplings in spring, shaved ice in summer, and roasted sweet potatoes in autumn, are also very popular.We will continue to provide services that will meet your expectations, so please look forward to it.We sincerely look forward to welcoming you back in the future.
Guest User
Standard Double Room Smoking
Stayed in May 2024
Family
3 review
9.2/10
Great
Posted on Jun 8, 2024
The location is excellent and offered us a great deal of convenience. The freefood is very delicious and well made. But above all, all crews are well trained and passionate. Offering us a proactive and passionate service. Especially a Chinese girl whose first name is Gao. She actively helped us bridge the language gap, and is forever willing to reach out for help. Which gave us a truely memorable experience. Thank you so much for that.
Response from Property: Dear customerThank you very much for using our hotel. We are glad to hear that you were satisfied with your stay.Our hotel always strives to provide services to make your stay comfortable, including not only the room service that we received compliments on this time, but also free amenities and a drink corner.We are also happy that our staff was able to assist you in making your stay a memorable one.We would be happy if we could continue to be a healing space for our customers.All of our staff members look forward to seeing you again.
Guest User
Standard Double Room Smoking
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 13, 2025
The hotel is in a great location, very close to Dotonbori. There is a free drink buffet in the hotel lobby, and curry rice is available for a limited time. The room is small but clean. I will stay here again next time I come to Osaka.
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6/9
Response from Property: Thank you very much for using our hotel. We have received high ratings and praise. Thank you again. Our hotel offers a free drink bar and buffet facilities, curry buffet, rental items, etc. We are committed to providing services to make your stay as comfortable as possible. We also plan to hold seasonal events in the future. All our staff look forward to your next visit.
Guest User
Value Room
Stayed in Feb 2025
Couples
4 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Except the room is a bit small, everything else is super satisfactory! There is a free buffet of drinks on the first floor, as well as curry rice, popcorn, ice cream, and karaoke! There are all kinds of details in the room! Facial masks, hair bands, contact lens solution and containers, anyway, I am very satisfied with this price! The key is that the location is very good, just a few minutes walk to Shinsaibashi, and the subway entrance is also close!
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Response from Property: Dear customer, Thank you very much for staying at our hotel. All our staff are very happy to receive praise from customers. Our hotel is easily accessible to Namba Station and Shinsaibashi Station, making it an ideal base for exploring Osaka. In addition, many of our guests enjoy the free lobby service on the first floor. We will continue to improve the lobby service in the future. We hope you will enjoy your stay again. We look forward to having you visit our store again.
Guest User
Junior Suite Twin Room Smoking-Room
Stayed in Jan 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Very good hotel, the lobby has all kinds of drinks, curry and rice, and there are also various samples to use. The room is also very large, with space to open the suitcase. The transportation is very convenient. The Nankai Line from the airport goes directly to Namba, and you can walk to Dotonbori and Shinsaibashi. It is only three or four stops away from the Umeda shopping district. In particular, there is a Chinese girl at the front desk. She is very nice and enthusiastic. I encountered a problem with the Suica card there because of the language barrier. She helped me solve the problem. Thank you very much!
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Response from Property: Thank you very much for staying at our hotel. We are glad to hear that you are satisfied with our facilities, rental items and free services. We will continue to improve our services to ensure that guests have a pleasant stay. We are glad to hear that you are satisfied with the service of our staff. We are honored to receive your compliments on the friendliness and enthusiasm of our staff. All our staff will do their best to provide you with a pleasant stay. We look forward to seeing you again.
Yeyouguanxi
Value Room
Stayed in Jan 2025
Couples
149 review
10.0/10
Outstanding
Posted on Feb 19, 2025
The hotel is in a very good location, close to the two major Namba train stations and subway stations, not far from Dotonbori, quiet and bustling, with a full range of food, drink and entertainment nearby. The hotel is generally comfortable and clean, with a variety of free supplies and drinks, as well as a real curry rice buffet, and a one-hour karaoke with average equipment. The price-performance ratio is very high.
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Response from Property: Thank you very much for choosing our hotel. We apologize for the inconvenience caused by the check-in time. We will take your valuable feedback as a reference in the future. All staff are very happy to hear your praise. The hotel provides free buffet and beverage bar. Other free content includes one hour of free karaoke service. We also put a lot of effort into seasonal content. Hope you will come next time. We look forward to seeing you again.
Guest User
Platinum Suite Twin Room Smoking-Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Treasure Hotel 🏨Highly recommended👍 The first choice for independent travelers, especially those with two kids. The guest room with two 1.4-meter beds is very suitable for two adults and two children. The room is large, and the platinum twin room is also equipped with a rock slab bath room, which is really a surprise! Free curry buffet in the hotel lobby from 7:00 to 17:00, foreign wine, milk tea, and ice cream are all available! The room toiletries are even more surprising! Especially the location is particularly superior, close to Namba Station, very close to the two major business districts of Shinsaibashi and Umeda, and only five subway stops to Universal Studios... There are more surprises waiting for you to discover!
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Response from Property: Thank you for choosing to stay at our hotel this time. We are very pleased that you are able to enjoy the many free services provided in the lobby. To ensure a comfortable stay, our hotel provides a variety of facilities and services such as a free drink bar, daily necessities buffet, curry buffet, rental services, etc. Seasonal desserts are also popular, such as dango in the spring, shaved ice in the summer, and baked sweet potatoes in the fall. We will continue to provide you with more satisfactory services, so stay tuned. All staff sincerely look forward to seeing you again.
Hime Momo
Junior Suite Twin Room Non-Smoking-Room
Stayed in Dec 2024
Family
16 review
4.0/10
Posted on Jan 28, 2025
This is the first time I encountered such a thing in Japan. The suitcase was sent from Shimizu Hotel to here. When I received it, it was broken. The pull rod was also broken. I asked the front desk, and the front desk said: It’s none of our business. Q: Can you help me contact the courier company? A: You contact it yourself. If we contact it, it will cause trouble. The local friend talked to the hotel, and the hotel scolded the friend! Then the local friend dealt with it for two days. In the end, the friend and the courier company both thought it was the hotel’s fault, because it’s impossible that they would have that attitude if it didn’t matter~Japanese hotels will not not help. I don’t know what happened to the suitcase. And the attitude of the hotel’s front desk was extremely bad! Just now, the courier company kept apologizing to me, saying that they would confirm the integrity of the luggage after sending it. They didn’t expect it to be like this. Now! 500 for changing the lock, 1000 for changing the pull rod, and 1500 for just receiving the package, that’s it! Bring it back to China and fix it myself... I've only heard of some European airports that specifically smash Rimova suitcases, but I've never heard of a hotel doing this. The attitude of the front desk was too bad, and I didn't dare to hold them accountable. I couldn't help it yesterday. A local Japanese friend said it would be best to wait until dawn before leaving. The attitude of the front desk, you still need to pay attention to safety I've seen it, and the spice smell of this hotel is too strong, which is unbearable. There is a free wine area,...I can only say: drink less when there is! ! !
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Response from Property: Thank you very much for using our hotel. We are very sorry that you chose our hotel from among many other hotels, but that the front desk staff made you feel uncomfortable and that we were unable to provide you with sufficient service. We will re-educate our staff and work hard to provide even better customer service.
Guest User
Junior Suite Twin Room Smoking-Room
Stayed in Oct 2024
Other
9 review
10.0/10
Outstanding
Posted on Nov 27, 2024
I have to say that I am really satisfied with the place where we stayed during the company team building. The location of the hotel is great. I highly recommend this hotel to friends who are going to have fun. Snacks, ice cream, drinks, etc. are available in the lobby 24 hours a day. The room is enough Large, it is recommended to bring a disposable bathtub bag for taking a bath. Eating and shopping are also super convenient.
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6/9
Response from Property: Thank you very much for choosing this hotel. This hotel is located at Namba Station, just a few minutes' walk from various lines. Our hotel is located at Namba Station, a few minutes' walk from each station to Osaka's tourist attraction Dotonbori. You can also use Namba Station to quickly access other Osaka sightseeing spots, such as USJ and Jotenkaku Tower. To make our guests' stay comfortable, we offer a number of in-room amenities and complimentary services. We place a special emphasis on amenities and will make your stay as comfortable as possible, even if you're not planning on staying. We hope you will choose our hotel again next time you visit Osaka. We look forward to your visit again.
Guest User
Standard Double Room Smoking
Stayed in Apr 2025
Solo travelers
6 review
10.0/10
Outstanding
Posted on May 18, 2025
The hotel is in an excellent location! It is very close to the surrounding commercial areas! At the same time, the hotel's internal software configuration is suitable for simple people to stay, and the simple meals, snacks and daily necessities are very considerate and friendly! I will stay here again next time I have the opportunity
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Response from Property: Thank you for staying with us and for your heartwarming review. We are honored that you appreciated our hotel's location and the simple yet comfortable facilities! Our easy access to the surrounding commercial areas is popular with both tourists and business travelers. We also appreciate your consideration of the food and daily necessities. Our hotel provides complimentary snacks, drinks, and amenities to make your stay even more comfortable. We strive to make our guests feel at ease and to help them with their belongings. We hope you will choose our hotel again. All our staff look forward to welcoming you back.
Guest User
Standard Double Room Smoking
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 15, 2024
The room is very good, especially the free daily cosmetics in the hotel lobby. The Neon people are really attentive! The hotel is indeed small, but it has everything you need! There is also a self-service machine for drinks. The bathtub is also very nice, and there is a small TV next to it. If you need room service, remember to tell the front desk. Although it is just to replace disposable items~ It is also close to Shinsaibashi. There is a saying. The only drawback is that the bed sheets and quilt covers feel a bit old. Finally, three street scenes of Shinsaibashi~
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Response from Property: Thank you very much for staying at our hotel. We apologize for any inconvenience caused due to the age of the sheets and towels. We will replace new ones in time. All of our staff are also happy to hear that you were satisfied with our location, free amenities and free lobby content. We will continue to work hard to further meet our customers' needs. We look forward to seeing you again.
Guest User
Superior Twin Room Smoking
Stayed in Mar 2025
Couples
15 review
10.0/10
Outstanding
Posted on Apr 24, 2025
Very satisfactory hotel, except that the bed is not very comfortable and you need to hand the key to the hotel front desk when you go out, there are no disadvantages! There is a self-service drink downstairs, as well as ice cream and popcorn. Self-service curry is provided before 5 pm in the morning, and the taste is average. But it is quite comfortable to sit on the first floor. The room is fully equipped with toiletries, and there is a capsule coffee machine, so you can watch TV while taking a bath. The location of the hotel is also very good. In short, I will stay here next time!
Original TextTranslated by Google
Response from Property: 感謝您此次下榻我們Balian心齋橋店,並誠摯感謝您抽出寶貴時間分享住宿體驗和反饋。對於床鋪的舒適度未能達到您的預期,我們深感抱歉。我們將此作為今後的改善課題,致力於為每位賓客營造更加舒適的休息環境。關於需在外出時將鑰匙交還前台的事項,我們也會認真參考,努力提升便利性。非常高興您對館內服務感到滿意,如一樓休息區的飲品吧、冰淇淋、爆米花以及提供至清晨五點的咖喱。我們也很開心您在房間內享受了泡澡時光和膠囊咖啡,讓住宿體驗更添愜意。感謝您對酒店地理位置及設施的稱讚。看到您寫下“下次還會再來入住”,對我們所有員工來説都是莫大的鼓舞。我們衷心期待您的再次光臨!
ALMAZ KHABIROV
Standard Double Room Smoking
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Overall the hotel is excellent. The location is very good. When booking I did not choose breakfast, but it turned out that they are already included in the price (a big plus), the food is meager, a snack of rice and chicken, there is alcohol 24 hours free. The rooms are small but very beautiful, everything is clean, a lot of creams, masks, etc.
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you very much for your reservation at our hotel. All our staff are very happy to receive your compliments. We will continue to strive to improve our services so that all our customers are satisfied. We look forward to your continued patronage.
Guest User
Junior Suite Twin Room Non-Smoking-Room
Stayed in Aug 2024
Couples
1 review
9.2/10
Great
Posted on Sep 23, 2024
The hygiene in the room really needs to be improved. There is a lot of dust on the bedside. In general, the hygiene is not particularly bad, but there are many things that can be more detailed! The dust on the bedside and the window is very thick. There is a box for small samples on the hotel washbasin, which is also very dusty. Other aspects are very good, the location is good, the hotel provides a lot of small samples, from shampoo and shower gel to rubber band shower balls. There is nothing they don't provide. The bathroom also has sanitary napkins, which is really considerate. The hotel has a special smoking room, and there are many free drinks in the lobby on the first floor. The curry provided from 7 am to 5 pm every day is also very delicious! The roasted sweet potatoes are also very good! If nothing unexpected happens, I will stay here next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel this time. We apologize for the incomplete dust cleaning in various areas. All staff will work hard to improve this issue. We have received your valuable feedback on the cleanliness of the guest rooms and will definitely make improvements. Our hotel is just a few minutes' walk from Namba Station and can easily reach "Dotonbori", one of Osaka's most popular tourist attractions. The hotel lobby has a rich supply of daily necessities, and all drinks, including alcohol, are available 24 hours a day. All guests are welcome to use it free of charge, and we hope that all guests will have a pleasant stay. And, we are happy to receive your praise for our food. In the future, we will also pay more attention to seasonal events, so stay tuned. We hope that you will choose our hotel again when you come to Osaka next time, and all staff look forward to your visit.