Granbell Hotel Osaka Reviews

Never again. Stayed here 3 days and at no point of time my room was automatically cleaned. I had ask for them to do so and even then it wasn’t done so at the stipulated time. Will skip this place next time.

One of the good hotel location near the station. One of the good locations of the hotel, close to the station. Everything is clear from the signs where the reception is. There are basic things near the counter, brew, ice. Room is small, cramped on entry but everything important is there.

Hotel is close to Hommachi subway station so located between JR Osaka/Umeda and Namba station. Offers easy access to the shopping in Shinsaibashi. Lobby has a seating area on the 3rd floor and the spa on the top floor is very small and kind of disappointing. Quality of amenities provided not similar to the Granbell Hotel in Sapporo and I find it to be slightly inferior. Room is also not as good.

Great hotel for a stay in Osaka, the hotel has everything a traveler needs

A compact yet highly comfortable room, perfectly located with a lovely city view from the window. The staff were delightful, and it’s all positives. P.S. We fell in love with the honey tea, but couldn’t find it in stores.

Hey! To be honest, Granbell Hotel Osaka is the best where I have stayed at. Not only it’s in a great location in a short distance of the major attraction , but also it offers amazing spa and clean rooms and cool service. If you ever ask me, where I’m staying in Osaka, the answer will be at Granbell.

There is hot spring at the top floor, but I didn’t have time to visit, as I returned very late (2-3am) everyday. Room is small but it’s very nice for the price 👍

Good hotel nearby Honmachi station (Around 13 min walking). Hotel service is about average and still have very good double bed room (14 sqm) compared to similar ranking japanese hotel. And overall I give it 7.5 out of 10 because the station is little bit far especially when you have a big luggage & around 6-7 min to convenient store.

Location is approx 10-15mins walk from subway station. But also near the shinsaibashi shopping street. Room is tiny for Japan standard Best feature of the hotel is the onsen at top floor

very nice

I recently stayed at this branch of Granbell and was quite disappointed with the service. Unlike other Granbell locations, the hotel lobby here is located on the 3rd floor and lacks the proper welcoming atmosphere I'm used to from this brand. While the room and facilities were fine, the service from the front desk left a lot to be desired. In particular, Ms. Kusaka showed an unprofessional attitude and gave us an unacceptable expression that made us feel very unwelcome. This kind of behavior is not what I expect from a reputed hotel chain like Granbell. I hope the management takes this feedback seriously to improve staff training and overall guest experience.

Nice location and very value for money room. Opted for a larger room and it was money well spent. Room was as spacious as the photos. Breakfast was great as well, the omelette station was amazing.

The stay was pleasant and peaceful. The hotel upkeep was excellent. Thanks to the staff who maintained the place with the highest standard. Very glad to have booked my stay with my family.

Great location, very clean and modern. Amenities kit has to be collected at the reception. Room is fairly small and that’s the only downside. Fantastic choice overall!