Yamazakicho, 4−16, Hotel Livemax Premium Umeda-East, 1F, Kita Ward, Osaka City, Osaka Prefecture, 530-0024, JapanView Hotel Details
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HOTEL LiVEMAX PREMIUM Umeda East Guest Reviews
4.3/5
Very Good
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.4
Service4.3
Cleanliness4.1
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All reviews(108)
Positive reviews(101)
Reviews with photos/video(29)
Awesome stay(16)
Relaxing hot springs(13)
Great value for money(6)
Great location(6)
Great service(5)
Convenient location(5)
Many amenities(3)
Negative reviews(7)
Khairuddin Adam
Moderate Single Room-Non-Smoking
Stayed in Sep 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Sep 25, 2024
Hotel Livemax Premium Umeda East is a fantastic find in Osaka! The rooms are so modern and comfy, and the staff is super helpful. Plus, being in the lively Umeda area makes it a perfect base for exploring the city. The hotel is near Osaka station and is within walking distance of the Museum of Housing. Definitely a top choice for a great stay in Osaka!
Chih-Chieh Yang
Moderate Single Room-Smoking
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 20, 2024
The hotel is near the MRT station taking about 5 minutes walk. Although I only can choose smoking room due to late booking, the room has no bad smoking smell and there are air cleaners inside and outside the room. Overall, it's worthy choosing this hotel again.
Monmonkey
Moderate Single Room-Smoking
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Very good, I like the hotel
Guest User
Semi Double Room-Non-Smoking
Stayed in Apr 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on May 20, 2024
Good service as they do room service everyday for the few days stay but the location a bit far from the train.
Oniya
Semi Double Room Non-smoking
Stayed in Jun 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 29, 2023
The room enough for 2 people. Good location and good price compared with everything
Beihaidaotusi
Moderate Single Room-Smoking
Stayed in Oct 2024
Other
45 review
3.0/5
Posted on Oct 9, 2024
Express hotel, don't expect too much, the room is very very small, the hygiene is very average, the price is relatively cheap if you book early in the off-season, you basically have to take a shower in the bathroom on the top floor, the room bathroom is too small, maybe I am too fat 😂
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Anonymous User
Moderate Single Room-Non-Smoking
Stayed in Sep 2024
Couples
3 review
3.0/5
Posted on Sep 22, 2024
The room is rather shabby, the only thing worth staying in is the free hot spring bath, which is said to be a natural hot spring, but who knows? Next time I will try to stay in a hotel in the city center.
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yoshikazu nakai
Moderate Single Room-Non-Smoking
Stayed in Aug 2024
Business travelers
70 review
2.2/5
Posted on Aug 27, 2024
I booked a hotel because I missed the last train. I woke up feeling cold and found that the area around the pillow on my bed was flooded and my face was covered in water.
The air conditioner was right above my head and was leaking a lot of water. I told the front desk and they changed my room immediately, but they only said "please have a lunch box."
If the room smelled bad, the neighbors were noisy, or there were no amenities, it would be understandable, but the old air conditioner's cooling part and dirty filters were dripping water onto my hair and face in large quantities.
It wasn't clean water, but the dirty filters were dripping water onto my face, so it was physically scary.
Do they understand that?
Even if they said "please have a lunch box and tea," I wasn't hungry and I was going to work, so it would just add to my baggage.
I don't need a lunch box for their convenience, so I'm surprised at the way they treat me without any understanding of other people's convenience or discomfort.
I'm surprised that they really think this is worth the hotel fee.
This complaint handling is just not acceptable.
I was tired in the middle of the night when I went to bed
Dirty drops of water fell on my face while I was sleeping
When I woke up, my pillow was soaked
I was sleepy so I changed rooms.
More than not being able to sleep properly, I'm surprised at how little sense of crisis they have in thinking that dirty drops of water fell on parts of my body such as my eyes, nose and mouth.
If you're a company, instead of just offering lunch boxes, I would like you to prepare concrete measures to reassure customers, such as changing the position of the air conditioner or taking some kind of measures for the air conditioner in the hotel.
The hotel front desk was a foreigner, so even though I asked the person in charge to call, I think they had a weak sense of crisis.
The initial response was a bit poor.
However, the phone response from the hotel's area manager later was good, so that was the only relief.
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Guest User
Semi Double Room-Non-Smoking
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 21, 2024
It's a short walk from Nakazaki Station along the shopping street.
Self check-in!
Your card key will be given to you.
The room is perfect for business!
The large public bath on the 14th floor
has a small bath with four wash basins.
Although it's called an open-air bath, it is a small bath
and has a sauna.
There are lots of amenities at the sink!
There's cleansing, face wash,
lotion, milky lotion, body cream, and hair cream.
The hair dryer is ReFa!
There's also a water server.
It was plenty (#^.^#)
They provided lunch boxes in the morning.
It's good for satisfying your hunger (^^)
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Anonymous User
Moderate Single Room-Non-Smoking
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 13, 2024
The room is not big, but it is fully equipped and has a bathtub. Friendly staff. It's a five-minute walk to JR stations, shopping streets and convenience stores. There is also a hot spring on the top floor of the hotel, which is recommended for family travelers.
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Guest User
Moderate Single Room-Non-Smoking
Stayed in Aug 2024
Travel with friends
3 review
2.5/5
Posted on Aug 27, 2024
The bedding is very poor and the hygiene is blind! Talk by looking at pictures
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Biegeiwoche
Semi Double Room-Non-Smoking
Stayed in Jul 2024
Family
10 review
4.5/5
Great
Posted on Jul 15, 2024
It's just over 200, not as clean as Toyoko, and of course the price is different. Check-in requires an additional 150 yen/person/day tax, which is not charged for children, but some hotels charge for children, so it's unclear whether it's charged or not. Breakfast is a bento and a bottle of green tea, which is very convenient to take with you on the bus. The hot spring is quite large, with three pools, one open-air hot water, one cold water, and one hot water, called Beauty Bath. Every night around 10 o'clock, there are no more than 5 people. The quilt cover is a layer of cloth, and the quilt is not changed but the cloth is changed. I don't like it. The towel in the hot spring bag is very old, and the room has a microwave. The year of manufacture is 2016 on the toilet lid... The front desk staff is quite friendly. You can store your luggage as long as you come back to stay. It seems that you can store it for a few days. The most I have stored it for is 3 days. There is a Kitano Hospital opposite, which is very large, and there is a prescription pharmacy on the roadside. It should be very safe to stay next to the hospital when traveling with children! It's a short walk from JR Tenma and Tenjinbashisuji Rokuchome subway station, maybe within 10 minutes! You can walk to Umeda because the distance between walking and taking a bus is not much different.
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Guest User
Semi Double Room-Non-Smoking
Stayed in Jul 2024
Solo travelers
14 review
4.5/5
Great
Posted on Jul 9, 2024
The cleanliness is very good. The single room is small, and the widest part of the 24-inch suitcase can be spread out flat.
The large bath on the top floor is very good, with indoor sauna showers and open-air pools. You need to pay 300 yen hot spring tax when you arrive at the store. It is worth soaking in.
There is no elevator at the nearest Nakazaki-cho subway station, and it is difficult to carry large luggage. You can choose Tenma Station which is a little further away.
There is a shopping street downstairs, which is very convenient for eating.
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Fangyaozhuandaqian
Moderate Single Room-Non-Smoking
Stayed in Jun 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The service at this hotel is very good. There is a very handsome guy at the front desk. It is the only Japanese hotel that let me check in when I arrived early. The overall service industry in Osaka is better than other cities. I checked out and went to Shirahama for one day. They also let me store my luggage. The location is also good. All routes are within ten minutes. There is a famous bakery nearby and very cheap bento at night. It depends on whether you can find it.
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kimhuan
Semi Double Room-Non-Smoking
Stayed in Jun 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The room is clean and tidy, with floor mats. In particular, this hotel can also take a hot spring bath. The location is a little far from the subway station. Everything else is satisfactory! I will consider it next time and will recommend it to friends!