Guest User
February 2, 2025
My family of five stayed in two twin rooms and one single room. The price was very cheap and it was convenient because it was close to Universal Studios.
There was no one there at check-in and check-out, so it was great that I could enter the room without stress by just receiving the key.
There was one thing that bothered me. When I entered the twin room on the first floor and walked 4.5 steps in my slippers, I found a lot of hair on it. I think it probably hadn't been cleaned because I found hair on it as soon as I entered. There was a mirror right after I entered, and I think the previous person probably used a hair dryer there. Anyway, there was a lot of hair on it, and it seemed to have gotten on my socks, and it got on the bed, and it was very disgusting...
Other than that, the bathroom and bed were clean, and it was cheap, which was good.
It seems that other rooms didn't have that problem, so I feel like they forgot to vacuum the room I stayed in.
Communication by email was smooth and polite.
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