andygrs
December 25, 2023
This hotel has a serious problem of arbitrary deductions for credit card authorization. In addition to paying the room deposit when checking in, it will randomly deduct more than 700 US dollars and about 100 US dollars from time to time. Finally, I contacted Ctrip to tell me that I was pre-authorized by their hotel to book the hotel. This is the first time I have encountered this situation. I really don’t understand such a magical operation. It is already the second day after leaving the hotel, but the hotel has not unfrozen the pre-authorized fee. The refund is very unreasonable.
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